ServiceNow Solution Architect

Are you a driven, innovative, and experienced ServiceNow professional looking to take the next step in your career? If so, we have an exciting opportunity for you at Cognizant as a ServiceNow Solution Architect. As a Solution Architect, you will be responsible for designing and implementing solutions using the ServiceNow platform to meet our clients' business needs. We are looking for someone with strong technical expertise, excellent communication skills, and a passion for delivering exceptional service. If you have a proven track record of successfully leading ServiceNow implementations and possess the necessary qualifications, we want to hear from you! Join our dynamic team and help us drive digital transformation for our clients.

1. Design and implement solutions using the ServiceNow platform to meet clients' specific business needs.
2. Lead and manage all aspects of ServiceNow implementations, from gathering requirements to post-implementation support.
3. Collaborate with project teams and stakeholders to understand business processes and identify opportunities for improvement using ServiceNow.
4. Provide technical expertise and guidance to project teams and clients on best practices for utilizing the ServiceNow platform.
5. Develop and maintain project documentation, including solution design, architecture diagrams, and technical specifications.
6. Stay current with industry trends and advancements in the ServiceNow platform, and make recommendations for incorporating new features and functionalities into projects.
7. Ensure the successful delivery of projects within agreed timelines, budget, and quality standards.
8. Communicate effectively with clients, project teams, and stakeholders to provide updates, address concerns, and manage expectations.
9. Mentor and coach junior team members on ServiceNow best practices and methodologies.
10. Work closely with sales and business development teams to identify new opportunities for ServiceNow implementations.
11. Identify and mitigate risks, issues, and dependencies that may impact project timelines or quality.
12. Maintain a high level of customer satisfaction by delivering exceptional service and support throughout the project lifecycle.
13. Collaborate with cross-functional teams, including developers, testers, and business analysts, to ensure successful project delivery.
14. Adhere to Cognizant's quality standards and processes, and continuously look for ways to improve and optimize service delivery.

According to JobzMall, the average salary range for a ServiceNow Solution Architect in Auckland, New Zealand is between NZ$110,000 - NZ$140,000 per year. However, this can vary depending on the specific company, level of experience, and other factors.

Cognizant is an American multinational corporation that provides IT services, including digital, technology, consulting, and operations services.