Cognizant

Salesforce Marketing Cloud Tech Lead

Cognizant

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Cognizant, a leading global provider of information technology, consulting, and business process services. We are currently seeking a highly skilled and experienced Salesforce Marketing Cloud Tech Lead to join our dynamic team.As a Salesforce Marketing Cloud Tech Lead, you will be responsible for leading the technical implementation, configuration, and customization of Salesforce Marketing Cloud solutions for our clients. Your expertise in Marketing Cloud, coupled with your strong leadership skills, will play a crucial role in driving successful digital marketing initiatives for our clients.To excel in this role, you must have a solid understanding of Salesforce Marketing Cloud's capabilities and be able to leverage them to deliver innovative solutions that meet our clients' business goals. If you have a passion for technology, a drive for excellence, and a desire to lead and mentor a team, we invite you to apply for this exciting opportunity.

  1. Lead the technical implementation, configuration, and customization of Salesforce Marketing Cloud solutions for clients.
  2. Utilize expertise in Marketing Cloud to deliver innovative solutions that meet clients' business goals.
  3. Collaborate with cross-functional teams to identify and document business requirements and translate them into technical solutions.
  4. Provide technical guidance and support to team members, ensuring quality and timely delivery of project deliverables.
  5. Stay updated with the latest Salesforce Marketing Cloud features and functionalities, and proactively recommend their implementation to clients.
  6. Conduct regular code reviews and ensure adherence to coding standards and best practices.
  7. Troubleshoot and resolve technical issues, and provide timely updates and resolutions to clients.
  8. Mentor and train team members on Salesforce Marketing Cloud best practices and implementation techniques.
  9. Collaborate with project managers and stakeholders to define project scope, timelines, and deliverables.
  10. Act as a subject matter expert on Salesforce Marketing Cloud and provide thought leadership to clients and internal teams.
  11. Contribute to the development and maintenance of technical documentation, including solution architecture, design documents, and user guides.
  12. Manage and prioritize multiple projects and tasks efficiently, while maintaining high-quality standards.
  13. Ensure compliance with data protection regulations and industry standards for all Salesforce Marketing Cloud solutions.
  14. Identify risks and issues and provide timely updates and mitigation strategies to project stakeholders.
  15. Continuously evaluate and improve processes and procedures to enhance the efficiency and effectiveness of Salesforce Marketing Cloud implementations.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Extensive Experience With Salesforce Marketing Cloud: The Ideal Candidate Should Have At Least 5 Years Of Experience Working With Salesforce Marketing Cloud, Including Implementing And Managing Complex Campaigns, Creating And Maintaining Automation Workflows, And Utilizing Advanced Features Such As Journey Builder And Audience Builder.

  • Strong Technical Skills: As A Tech Lead, The Candidate Must Possess A Deep Understanding Of The Technical Aspects Of Salesforce Marketing Cloud, Such As Html, Css, Sql, And Ampscript. They Should Also Be Proficient In Troubleshooting And Resolving Technical Issues.

  • Project Management Experience: The Candidate Should Have Experience Leading And Managing Projects Related To Salesforce Marketing Cloud, Including Scoping, Planning, And Executing Projects Within Budget And Timeline Constraints. They Should Also Have Experience Working With Cross-Functional Teams.

  • Salesforce Certifications: The Ideal Candidate Should Hold Certifications In Salesforce Marketing Cloud, Such As Marketing Cloud Email Specialist, Marketing Cloud Consultant, Or Marketing Cloud Developer. These Certifications Demonstrate A Strong Understanding Of The Platform And Its Capabilities.

  • Excellent Communication And Leadership Skills: As A Tech Lead, The Candidate Will Be Responsible For Managing A Team And Communicating With Clients. Therefore, Strong Communication And Leadership Skills Are Essential For Effectively Managing Projects, Resolving Conflicts, And Providing Guidance And Support To Team Members.

Required Skills
  • Project Planning

  • Data Analysis

  • Team Management

  • Marketing automation

  • Salesforce Marketing Cloud

  • A/B testing

  • Email Marketing

  • Customer segmentation

  • Journey builder

  • Technical Expertise

  • Automation Studio

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Salesforce Marketing Cloud Tech Lead in Atlanta, GA, USA is $115,000 - $150,000 per year. This can vary depending on the specific company, experience level, and skills of the individual.

Additional Information
Cognizant is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 1st, 2024
Apply BeforeApril 11th, 2026
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About Cognizant

Cognizant is an American multinational corporation that provides IT services, including digital, technology, consulting, and operations services.

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