Patient Advocate (Bilingual Spanish)

Chicago, IL, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Welcome to Cognizant, a leading healthcare technology and consulting company. We are seeking a compassionate and bilingual Spanish-speaking individual to join our team as a Patient Advocate. In this role, you will serve as a vital bridge between patients and healthcare providers, ensuring that their needs and concerns are heard and addressed. We are looking for someone with a strong passion for helping others and the ability to communicate effectively in both Spanish and English. If you are a dedicated and empathetic individual with a desire to make a positive impact in the healthcare industry, we encourage you to apply for this position.

Act as a liaison between patients and healthcare providers to ensure effective communication and understanding.
Advocate for patients' needs and concerns, and work towards finding solutions to address them.
Provide support and assistance to patients in navigating the healthcare system and understanding medical information.
Communicate with patients in both English and Spanish in order to cater to their specific language needs.
Build and maintain strong relationships with patients and healthcare providers to facilitate a positive and collaborative environment.
Stay up-to-date with healthcare policies and regulations to ensure compliance and provide accurate information to patients.
Conduct thorough research and analysis to identify and address any potential issues or barriers to patient care.
Collaborate with other team members and departments to coordinate and improve patient experiences.
Maintain accurate and detailed records of patient interactions and progress.
Demonstrate empathy, sensitivity, and professionalism while working with patients from diverse backgrounds and cultures.

Where is this job?

This job is located at Chicago, IL, USA

Job Qualifications

Fluent In Both English And Spanish, With The Ability To Effectively Communicate And Advocate For Patients In Both Languages.
Extensive Knowledge Of Healthcare Systems, Regulations, And Policies To Effectively Navigate And Assist Patients In Obtaining Necessary Care.
Strong Interpersonal And Communication Skills, With The Ability To Build Rapport And Trust With Patients And Healthcare Professionals.
Excellent Problem-Solving And Critical Thinking Skills, With The Ability To Assess Situations And Provide Appropriate Solutions For Patients.
Previous Experience In A Similar Role, Preferably In A Healthcare Setting, With A Proven Track Record Of Successfully Advocating For Patients' Needs And Rights.

Required Skills

Time Management
Conflict Resolution
Compassion
Active listening
Cultural competency
Empathy
Organization
Problem-Solving
Patient Advocacy
Resourcefulness
Bilingual Communication

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Advocate (Bilingual Spanish) in Chicago, IL, USA is between $41,000 and $61,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization the individual works for.

Additional Information

Cognizant is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJune 1st, 2026

Apply BeforeJuly 1st, 2026

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