
French Support Agent
At Cognizant, we are looking for a highly motivated French Support Agent to join our team. This individual will be responsible for providing excellent customer service and technical support to our French-speaking clients. The ideal candidate will be a French native speaker with exceptional communication and problem-solving skills, as well as a passion for providing top-notch customer service.The successful French Support Agent will possess excellent knowledge of French grammar and language, as well as a deep understanding of customer service standards and practices. We value enthusiastic and friendly individuals with the ability to work independently and in cooperation with a team. If you are looking for an opportunity to demonstrate your expertise and to make a positive difference to our customers, this position may be the perfect fit for you.
Responsibilities: • Provide excellent customer service and technical support to our French-speaking clients • Resolve customer inquiries and complaints in a timely and professional manner • Respond to customer inquiries via telephone, e-mail, and other electronic communication methods • Generate and maintain accurate customer service records • Stay up to date on all products, services, and policies • Collaborate with team members to ensure customer satisfaction • Maintain a friendly and professional demeanor at all times • Exhibit excellent knowledge of French grammar and language • Utilize problem-solving and decision-making skills to provide solutions to customers • Follow all established customer service standards and practices
Excellent Communication Skills
Problem-Solving Skills
Fluent In French
Detail-Oriented
Knowledge Of Customer Service Principles
Ability To Handle Customer Queries And Complaints
Experience In A Customer Service Environment
Computer Literacy
Support
Communication
Multitasking
customer service
Listening
Technical
Teamwork
French
Analytical
Patience
Problem-Solving
Adaptability
Organizational
Interpersonal
Judgement
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Organization
flexibility
Teamwork
Problem-Solving
According to JobzMall, the average salary range for a French Support Agent in Buenos Aires, Argentina is $2,000 - $3,500 per month. This salary range can vary depending on the experience and qualifications of the candidate, as well as the specific needs of the employer.
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Cognizant is an American multinational corporation that provides IT services, including digital, technology, consulting, and operations services.

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