CIS - IT Support Apprentice

550 W 34th St., New York, NY 10001, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Are you a tech-savvy individual with a passion for problem-solving and a desire to kickstart your career in the world of IT? Look no further! Cognizant is seeking a driven and motivated CIS - IT Support Apprentice to join our team. In this role, you will have the opportunity to gain hands-on experience and develop your skills while providing technical support to our clients. As an Apprentice, you will work alongside our experienced IT professionals and receive training and mentorship to help you succeed in this dynamic and ever-evolving field. If you have a strong interest in technology and a willingness to learn, we want to hear from you!

Provide technical support to clients by responding to their inquiries and troubleshooting any issues they may be experiencing.
Work alongside experienced IT professionals to gain hands-on experience and develop technical skills.
Participate in training and mentorship programs to enhance knowledge and understanding of IT processes and systems.
Assist in the installation, configuration, and maintenance of hardware and software systems.
Collaborate with team members to identify and implement solutions to technical problems.
Stay up-to-date with industry trends and advancements in technology to continuously improve skills and knowledge.
Communicate effectively with clients and team members to provide timely and efficient support.
Follow company policies and procedures to ensure high-quality service delivery.
Maintain accurate records of client interactions and technical issues for future reference.
Take ownership of tasks and demonstrate a strong work ethic to ensure successful completion of projects.

Where is this job?

This job is located at 550 W 34th St., New York, NY 10001, USA

Job Qualifications

Strong Technical Skills: The Ideal Candidate For A Cis - It Support Apprentice Job At Cognizant Should Possess A Strong Foundation In Technical Skills Related To Computer Hardware And Software, Networking, And Troubleshooting.
Customer Service Skills: As An It Support Apprentice, The Candidate Will Be Responsible For Providing Technical Support To Internal And External Clients. Therefore, Excellent Customer Service Skills, Including Communication, Problem-Solving, And Patience, Are Essential.
Knowledge Of Operating Systems: A Good Understanding Of Various Operating Systems Such As Windows, Mac Os, And Linux Is Necessary To Be Successful In This Role. The Candidate Should Have The Ability To Diagnose And Troubleshoot Issues Related To These Systems.
Basic Programming Knowledge: Cognizant Is A Leading Technology Company, And Having A Basic Understanding Of Programming Languages Like Java, Python, Or C++ Will Be An Advantage For The Candidate.
Educational Qualifications: To Be Eligible For A Cis - It Support Apprentice Job At Cognizant, The Candidate Should Have A High School Diploma Or Equivalent Degree. Additional Certifications Or Degrees In Computer Science, Information Technology, Or Related Fields Will Be A Plus.

Required Skills

Virtualization
Communication
Time Management
customer service
Problem-Solving
Network configuration
System analysis
Security protocols
Software Installation
Data Backup
Technical Troubleshooting
Hardware Maintenance

Soft Skills

Communication
Emotional Intelligence
Leadership
Time management
creativity
Organization
flexibility
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a CIS - IT Support Apprentice in 550 W 34th St., New York, NY 10001, USA is between $35,000 to $45,000 per year. This may vary based on factors such as experience, qualifications, and the specific job responsibilities of the individual. Some employers may also offer additional benefits and bonuses. It is important to research and negotiate a fair salary based on your skills and experience during the job application process.

Additional Information

Cognizant is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedMarch 27th, 2025

Apply BeforeApril 11th, 2026

This job posting is from a verified source.

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