Welcome to Cognizant! We are currently seeking a dynamic and experienced BPO SME Data to join our team. As a global leader in business process outsourcing, we are looking for an individual who is passionate about data and has the expertise to drive successful projects for our clients. In this role, you will have the opportunity to work with cross-functional teams and apply your knowledge to develop solutions that meet our clients' needs. If you are a self-starter, have a strong analytical mindset, and possess excellent communication skills, we would love to hear from you. Join us and be a part of our innovative and diverse team at Cognizant.
- Serve as the subject matter expert (SME) on data and its applications in the BPO industry.
- Drive successful projects for clients by leveraging your expertise in data analysis and problem-solving.
- Collaborate with cross-functional teams to develop effective solutions that meet clients' needs.
- Stay updated on industry trends and advancements in data analytics to continuously improve processes and services.
- Communicate effectively with clients, team members, and stakeholders to understand requirements and provide updates on project progress.
- Identify opportunities for process improvement and implement solutions to increase efficiency and productivity.
- Train and mentor team members on data analysis techniques and best practices.
- Act as a consultant to clients, providing insights and recommendations based on data analysis.
- Ensure data accuracy and integrity by following established protocols and processes.
- Take ownership of tasks and deliver high-quality results within tight deadlines.
- Proactively identify and mitigate risks that may impact project delivery.
- Maintain a positive and collaborative work environment within the team.
- Adhere to company policies and procedures and uphold Cognizant's values and culture.
Strong Knowledge Of Bpo Industry: A Bpo Sme Data Must Have A Deep Understanding Of The Bpo Industry, Including Its Processes, Trends, And Best Practices.
Experience With Data Analysis And Reporting: The Ideal Candidate Should Have Experience In Analyzing And Interpreting Large Sets Of Data, As Well As Creating Reports And Dashboards To Present Insights To Stakeholders.
Knowledge Of Industry-Specific Tools And Software: Familiarity With Industry-Specific Tools And Software, Such As Crm Systems And Data Management Platforms, Is Essential For A Bpo Sme Data To Effectively Handle And Analyze Data.
Excellent Communication And Presentation Skills: As A Subject Matter Expert, A Bpo Sme Data Must Be Able To Effectively Communicate Complex Data And Insights To Both Technical And Non-Technical Stakeholders.
Team Management And Leadership Skills: In Addition To Technical Expertise, A Bpo Sme Data Must Also Possess Strong Leadership And Team Management Skills, As They Will Be Responsible For Leading A Team Of Data Analysts And Coordinating With Other Departments Within The Organization.
Quality Assurance
Process Improvement
Data Analysis
Communication
Time Management
Multitasking
Leadership
customer service
Analytical Thinking
Teamwork
Problem-Solving
Technical Knowledge
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a BPO SME Data in Hyderabad, Telangana, India is between Rs. 2,00,000 to Rs. 6,00,000 per annum. This can vary depending on factors such as the specific company, years of experience, and additional skills and certifications.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Cognizant is an American multinational corporation that provides IT services, including digital, technology, consulting, and operations services.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started