Keyholder

As a Keyholder at Club Monaco, you will be responsible for leading a team of sales associates and providing an exceptional shopping experience for our customers. You are an enthusiastic and knowledgeable leader who can motivate and inspire your team. You must be organized and have a passion for fashion and customer service. To be successful in this role, you must have excellent communication skills, an ability to multi-task and prioritize, and a passion for delivering exceptional customer service. You should have at least two years of retail experience in a managerial or supervisory role. You must also be able to work a flexible schedule, including nights, weekends, and holidays.If you are confident in your ability to lead and motivate a team, while providing the highest level of customer service, then Club Monaco is the place for you!

Responsibilities:

1. Lead and motivate a team of sales associates to achieve performance and customer service goals.
2. Provide an exceptional shopping experience for customers.
3. Ensure compliance with all Club Monaco operational policies and procedures.
4. Maintain an organized and clean work environment.
5. Train and develop team members on customer service and selling techniques.
6. Monitor sales and performance of team members.
7. Handle customer complaints and queries in a professional manner.
8. Monitor inventory and ensure proper stock levels.
9. Develop and implement strategies to increase sales.
10. Work a flexible schedule, including nights, weekends, and holidays.

According to JobzMall, the average salary range for a Keyholder in Santa Clara, CA, USA is between $14.50 and $19.47 per hour. The salary will depend on factors such as the company, the experience level of the individual, and the size of the store.

Club Monaco is a Canadian-founded low-end luxury casual clothing retailer owned by Regent, L.P. With more than 140 locations worldwide, the retailer has locations in the United States, Canada, Hong Kong, Macao, Taiwan, South Korea, China, the United Arab Emirates, Malaysia, Indonesia, Singapore, Saudi Arabia, Sweden, Turkey, and United Kingdom. Each month, Club Monaco brings in a new collection, alternating between elevated casual styles during the northern spring and summer and more formal offerings during autumn and winter. Originally, the company was best known for its classic "black and white" styles, with which different colors are paired, but this is no longer a focus in each collection.