Customer Success and Adoption Manager

Acting as the customer’s trusted CDP advisor and advocate, Customer Adoption Executives manage a system of checks and balances between the company and the customer, understanding our customer’s needs, aligning the appropriate Cloudera resources (Engineering, Product Management, Support or Services). This will include assisting with critical escalation management to ensure their CDP project is a success. Develop & leverage reports, dashboards, and data to summarize customer projects and statuses, both to internal audiences as well as back to your customers. Perform analysis of customer activity across multiple parts of the Cloudera organization, including summarizing data from Support, Services, & Training and identifying trends, gaps, or issues from these data sets and communicating those to stakeholders (internal and external).

According to JobzMall, the average salary range for a Customer Success and Adoption Manager in 2550 Great America Way, Santa Clara, CA 95054, USA is typically between $73,851 and $127,982 per year. This range includes base salary, bonuses, and other incentives.

The actual salary range may vary depending on several factors, such as the company and industry of the employer, the location of the job, the amount of experience and qualifications of the employee, and the type of work being performed.

Cloudera, Inc. is a US-based software company that provides a software platform for data engineering, data warehousing, machine learning and analytics that runs in the cloud or on premises.