Cloudera

Community Moderator

Cloudera
101 5th Ave, New York, NY 10003, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

We are looking for a Community Moderator to join the Cloudera Community team who can monitor our online forums, ensure our guidelines are being followed, and ensure no question gets left behind. Maintain a positive, courteous and professional atmosphere in the community. Develop and nurture relationships with users and top contributors to encourage participation in the community. Provide positive reinforcement to members who provide helpful answers. Welcome new members and facilitate member connections to drive peer to peer answers. Ensure no question goes unanswered by engaging the appropriate internal (subject matter experts) or external groups (customers, community members) to request help. Assist in running promotions, updating community announcements or other community programs.

Where is this job?
This job is located at 101 5th Ave, New York, NY 10003, USA
Job Qualifications

  • 1-3+ years experience in marketing, customer service, or related field

  • 1-3+ years of community moderation, preferably in high tech, B2B communities with success in growing member answers as a percent of total answers

  • The ability to influence technical resources to achieve common goals

Required Skills

  • MS Word

  • Lithium

  • Khoros

  • Record Keeping Skills

  • Time Management Skills

  • MS Excel skills

Soft Skills

  • Verbal communication

  • written communication

  • Flexibility/Adaptability

  • Detail Oriented and Organized

  • Multi tasker

  • Driven for excellence

Compensation

According to JobzMall, the average salary range for a Community Moderator in 101 5th Ave, New York, NY 10003, USA is between $47,000 and $50,000 per year.

Additional Information
Cloudera is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 5th, 2021
Apply BeforeMay 22nd, 2025
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About Cloudera

Cloudera, Inc. is a US-based software company that provides a software platform for data engineering, data warehousing, machine learning and analytics that runs in the cloud or on premises.

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