Telecommunicator Support Specialist

Welcome to the City of Tucson! We are currently seeking a dedicated and highly motivated Telecommunicator Support Specialist to join our team. As a Telecommunicator Support Specialist, you will play a crucial role in providing support and assistance to our 911 dispatchers and emergency responders. This position requires someone who is able to remain calm under pressure, has excellent communication skills, and is able to think quickly and make critical decisions. If you are a team player with a passion for public safety and a commitment to serving your community, we encourage you to apply. Join us in making a difference and ensuring the safety of our citizens.

1. Provide support to 911 dispatchers during emergency situations.
2. Maintain a calm and professional demeanor while working in a high-stress environment.
3. Effectively communicate with emergency responders and other team members to ensure a coordinated response to emergencies.
4. Assist with training and onboarding of new telecommunicators.
5. Monitor and maintain emergency communication systems and equipment.
6. Stay up-to-date on all emergency protocols and procedures.
7. Work closely with other support specialists and dispatchers to ensure efficient and effective emergency response.
8. Provide accurate and timely information to emergency responders and agencies as needed.
9. Remain attentive and responsive to all incoming emergency calls.
10. Continuously evaluate and improve processes and procedures to enhance the efficiency of emergency response.
11. Adhere to all relevant laws, regulations, and policies related to emergency response and public safety.
12. Collaborate with community members and organizations to promote public safety and emergency preparedness.
13. Participate in regular training and professional development opportunities to enhance skills and knowledge.
14. Maintain confidentiality of all sensitive information and records.
15. Comply with all safety protocols and guidelines to ensure a safe work environment.

According to JobzMall, the average salary range for a Telecommunicator Support Specialist in Tucson, AZ, USA is between $36,000 and $49,000 per year. This range may vary depending on the specific job duties, experience level, and qualifications of the individual. Some Telecommunicator Support Specialists may also receive additional benefits such as healthcare, retirement plans, and paid time off.

Tucson is a city and the county seat of Pima County, Arizona, United States, and home to the University of Arizona.