
EMS Dispatcher
Welcome to the City of St. Louis, where we are dedicated to providing exceptional emergency medical services to our community. We are currently seeking a highly skilled and compassionate EMS Dispatcher to join our team. In this role, you will play a crucial role in coordinating emergency response services and ensuring the efficient dispatching of medical personnel to those in need. If you are a quick-thinker, excellent communicator, and have a passion for helping others, we encourage you to apply. Read on to learn more about the qualifications and responsibilities of this important position.
- Respond to emergency calls and gather necessary information from callers, such as location and nature of the emergency.
- Prioritize and dispatch emergency medical resources, including ambulances, to the scene of the emergency.
- Monitor and track the status and location of all emergency units in the field.
- Communicate with emergency responders and provide them with updates and additional information as needed.
- Coordinate and dispatch additional resources, such as police or fire departments, if necessary.
- Ensure accurate and timely documentation of all emergency calls and dispatch activities.
- Remain calm and professional while handling high-stress situations and challenging callers.
- Provide support and guidance to emergency responders in the field, including relaying critical information and providing instructions for responding to complex situations.
- Collaborate with other emergency response agencies and departments to ensure smooth and efficient operations.
- Stay updated on protocols, procedures, and equipment used in emergency medical services and implement any changes or updates as needed.
- Maintain confidentiality and adhere to all privacy laws and regulations.
- Participate in training and development opportunities to continuously improve skills and knowledge.
- Handle any administrative tasks related to the dispatching of emergency medical services.
- Maintain a positive and professional attitude while interacting with colleagues, patients, and the public.
- Follow all safety protocols and guidelines to ensure the well-being of all individuals involved in emergency situations.
High School Diploma Or Equivalent: A Minimum Educational Requirement For An Ems Dispatcher Job At City Of St. Louis Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Can Effectively Communicate And Follow Instructions.
Emergency Medical Dispatch (Emd) Certification: The City Of St. Louis Requires All Ems Dispatchers To Have A Valid Emergency Medical Dispatch (Emd) Certification. This Certification Ensures That The Candidate Has Received Training In Handling Emergency Calls And Dispatching Appropriate Resources.
Strong Communication Skills: As An Ems Dispatcher, Effective Communication Is Crucial In Relaying Information Between Emergency Responders And Callers. The City Of St. Louis Looks For Candidates With Strong Verbal And Written Communication Skills To Ensure Clear And Accurate Communication During Emergencies.
Knowledge Of Emergency Medical Services: A Thorough Understanding Of Emergency Medical Services Is Essential For An Ems Dispatcher. This Includes Knowledge Of Medical Terminology, Emergency Response Procedures, And Local Emergency Resources. The City Of St. Louis Seeks Candidates With A Background In Ems Or Related Fields.
Ability To Handle High-Stress Situations: Ems Dispatchers Often Work In High-Stress And Fast-Paced Environments. The City Of St. Louis Looks For Candidates Who Can Remain Calm And Composed Under Pressure, Make Quick Decisions, And Multitask Effectively. Previous Experience In A High-Pressure Job Or Emergency Services Is Preferred.
Communication
Time Management
Stress Management
Critical Thinking
Medical Terminology
Active listening
Multi-tasking
team
Emergency Response
Decision-Making
Prioritization
Geographic Knowledge
Communication
Conflict Resolution
Decision Making
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a EMS Dispatcher in St. Louis, MO, USA is between $37,000 and $53,000 per year. This may vary depending on experience, education, and specific job duties. Some factors that can affect salary include the size and budget of the EMS department, level of responsibility, and cost of living in the area. Ultimately, salaries for EMS Dispatchers may also be influenced by individual negotiation and employer discretion.
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St. Louis is a major city in Missouri along the Mississippi River. Its iconic, 630-ft. Gateway Arch, built in the 1960s, honors the early 19th-century explorations of Lewis and Clark and America's westward expansion in general. Replica paddlewheelers ply the river, offering views of the arch. The Soulard district is home to barbecue restaurants and clubs playing blues music.

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