Communications Dispatcher

Welcome to the City of Santa Rosa, where we are dedicated to providing exceptional services to our community. We are currently seeking a highly motivated and skilled Communications Dispatcher to join our team. As a Communications Dispatcher, you will play a crucial role in ensuring the safety and well-being of our citizens by receiving and dispatching emergency and non-emergency calls. We are looking for candidates who possess excellent communication skills, the ability to remain calm under pressure, and a strong sense of responsibility. If you are passionate about making a difference and have the qualifications we are looking for, we encourage you to apply for this exciting opportunity with the City of Santa Rosa.

1. Answer and handle all incoming emergency and non-emergency calls in a timely and professional manner.
2. Gather essential information from callers and accurately record it in the computer-aided dispatch system.
3. Dispatch appropriate emergency responders to the scene of the reported incident.
4. Monitor and track the location and status of emergency units.
5. Provide pre-arrival medical instructions to callers in emergency medical situations.
6. Relay critical information to emergency responders and other agencies as needed.
7. Maintain communication with emergency personnel to ensure a coordinated response.
8. Monitor and operate various communication systems, including radio, telephone, and computer-aided dispatch.
9. Keep accurate records of all calls received and actions taken.
10. Communicate with other departments and agencies to coordinate response and exchange information.
11. Provide support and assistance to emergency responders in the field as needed.
12. Remain calm and composed under high-stress situations.
13. Stay updated on department procedures and protocols.
14. Attend and participate in training programs to maintain and improve job knowledge and skills.
15. Adhere to all confidentiality and privacy policies.
16. Maintain a professional and courteous demeanor at all times.
17. Perform other related duties as assigned by superiors.

According to JobzMall, the average salary range for a Communications Dispatcher in Santa Rosa, CA, USA is between $44,000 and $58,000 per year. This can vary depending on the specific company, experience level, and additional skills and qualifications. Some dispatchers may also receive benefits such as health insurance and retirement plans.

Santa Rosa is a California city in Sonoma County. It's known for its wineries. The Charles M. Schulz Museum and Research Center is dedicated to the famed "Peanuts" cartoonist. Nearby, hands-on exhibits at the Children’s Museum of Sonoma County include a mini train station. Big-name musicians perform at the Luther Burbank Center for the Arts. To the east, trail-lined Annadel State Park features wildflowers and a lake.