City of Santa Monica

Computer Aided Dispatch (CAD) Administrator

City of Santa Monica

Santa Monica, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you looking for a challenging and rewarding career in the public sector? Do you have a passion for utilizing technology to improve public safety and emergency response? The City of Santa Monica is seeking a highly skilled and motivated individual to join our team as a Computer Aided Dispatch (CAD) Administrator. In this role, you will be responsible for the administration and maintenance of our CAD system, ensuring efficient and accurate dispatch of emergency services. We are looking for a candidate with strong technical skills, exceptional attention to detail, and a commitment to providing exceptional service to our community. If you are ready to make a difference and be a part of a dynamic and collaborative team, we encourage you to apply for this exciting opportunity.

  • Manage and maintain the Computer Aided Dispatch (CAD) system for the City of Santa Monica, including troubleshooting, updates, and user support.
  • Monitor system performance and make necessary adjustments to ensure efficient and accurate dispatch of emergency services.
  • Train and educate emergency services personnel on the use and functionality of the CAD system.
  • Collaborate with other departments and agencies to integrate new technologies and tools into the CAD system to improve response times and overall effectiveness.
  • Conduct regular audits and quality control checks to ensure data integrity and compliance with industry standards and regulations.
  • Develop and implement emergency response protocols and procedures within the CAD system.
  • Stay informed about new and emerging technologies in the field of public safety and make recommendations for their implementation.
  • Maintain accurate and up-to-date records and documentation for the CAD system, including user manuals and training materials.
  • Provide technical support and assistance to emergency services personnel during high-stress situations.
  • Communicate with vendors and service providers to resolve system issues and coordinate necessary updates and maintenance.
  • Continuously evaluate and improve the CAD system to meet the changing needs of the community and emergency services.
Where is this job?
This job is located at Santa Monica, CA, USA
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field

  • Minimum Of 3 Years Experience Working With Cad Systems In A Public Safety Or Emergency Services Setting

  • Knowledge Of Public Safety Operations And Procedures, Including 911 Call Handling And Dispatch Protocols

  • Proficiency In Database Management And System Troubleshooting

  • Excellent Communication And Interpersonal Skills, With The Ability To Train And Support Users Of The Cad System.

Required Skills
  • Communication Skills

  • Data Analysis

  • Time Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Training and Development

  • Problem-Solving

  • Technical Proficiency

  • Software Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Computer Aided Dispatch (CAD) Administrator in Santa Monica, CA, USA is $50,000 to $80,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities within the role.

Additional Information
City of Santa Monica is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 15th, 2024
Apply BeforeSeptember 18th, 2025
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About City of Santa Monica

Santa Monica is a coastal city west of downtown Los Angeles. Santa Monica Beach is fringed by Palisades Park, with views over the Pacific Ocean. Santa Monica Pier is home to the Pacific Park amusement park, historic Looff Hippodrome Carousel and Santa Monica Pier Aquarium. Next to the pier is Muscle Beach, an outdoor gym established in the 1930s. In the city center, Bergamot Station houses several art galleries.

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