City of Santa Monica

Business Process Technology Analyst

City of Santa Monica

Santa Monica, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a tech-savvy individual with a passion for streamlining business processes? Do you thrive in a fast-paced environment and enjoy working with cross-functional teams? If so, the City of Santa Monica is seeking a Business Process Technology Analyst to join our dynamic team. As a key member of our organization, you will play a critical role in identifying and implementing innovative technology solutions to improve our operational efficiency and enhance the overall experience of our employees and citizens. We are looking for a highly motivated individual with a strong background in business process analysis and technology implementation. If you have a strong attention to detail, excellent communication skills, and a drive for continuous improvement, we encourage you to apply for this exciting opportunity.

  1. Conduct thorough analysis of current business processes and identify areas for improvement.
  2. Collaborate with cross-functional teams to understand their technology needs and develop solutions to streamline their processes.
  3. Research and recommend innovative technology solutions to enhance efficiency and effectiveness of business operations.
  4. Develop and maintain project plans for implementing technology solutions, including timelines, resources, and budgets.
  5. Facilitate meetings and workshops with stakeholders to gather requirements and ensure alignment with business objectives.
  6. Create and maintain documentation of business processes, technology solutions, and project progress.
  7. Test and troubleshoot technology solutions to ensure they meet business requirements and are user-friendly.
  8. Train employees on new technology solutions and provide ongoing support and assistance.
  9. Monitor and evaluate the performance of implemented technology solutions and make recommendations for enhancements or improvements.
  10. Stay updated on industry trends and advancements in technology to continuously improve processes and systems.
  11. Communicate effectively with all levels of the organization to gather feedback, address concerns, and provide updates on project progress.
  12. Collaborate with external vendors and contractors to implement and maintain technology solutions.
  13. Adhere to company policies and procedures, including information security and data privacy requirements.
  14. Continuously seek opportunities for process improvement and make recommendations to increase efficiency and effectiveness.
  15. Complete all assigned tasks within designated timelines and ensure project milestones are met.
Where is this job?
This job is located at Santa Monica, CA, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Computer Science, Information Systems, Or A Related Field.

  • Minimum Of 3 Years Of Experience In Business Process Analysis And Technology Implementation.

  • Strong Understanding Of Business Process Modeling And Improvement Methodologies.

  • Proficiency In Project Management And Ability To Manage Multiple Projects Simultaneously.

  • Excellent Communication And Collaboration Skills, With The Ability To Work With Cross-Functional Teams And Stakeholders.

Required Skills
  • Quality Assurance

  • Change Management

  • Project Management

  • Data Analysis

  • Business processes

  • Technical

  • Process optimization

  • System implementation

  • Process documentation

  • Process mapping

  • technology integration

  • Stakeholder Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Business Process Technology Analyst in Santa Monica, CA, USA is $65,000-$95,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer higher salaries for more experienced or senior analysts.

Additional Information
City of Santa Monica is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 5th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About City of Santa Monica

Santa Monica is a coastal city west of downtown Los Angeles. Santa Monica Beach is fringed by Palisades Park, with views over the Pacific Ocean. Santa Monica Pier is home to the Pacific Park amusement park, historic Looff Hippodrome Carousel and Santa Monica Pier Aquarium. Next to the pier is Muscle Beach, an outdoor gym established in the 1930s. In the city center, Bergamot Station houses several art galleries.

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