
Library Circulation Supervisor
Are you a detail-oriented and customer service driven individual looking for a rewarding career in the library field? The City of Santa Clara is seeking a Library Circulation Supervisor to join our team and oversee the daily operations of our circulation department. As the circulation supervisor, you will play a crucial role in providing exceptional service to our patrons and ensuring the smooth functioning of the library. We are looking for a dedicated and passionate individual who can lead a team, manage multiple tasks, and provide excellent customer service. If you have a strong background in library operations and a passion for helping others, we encourage you to apply for this exciting opportunity.
- Oversee daily operations of the circulation department, including supervising circulation staff and managing departmental tasks and responsibilities.
- Provide exceptional customer service to library patrons, including addressing any concerns or issues that may arise.
- Ensure the smooth functioning of the library by maintaining accurate records, enforcing policies and procedures, and troubleshooting any technical or operational issues.
- Lead a team of circulation staff, providing guidance, training, and support to ensure efficient and effective performance.
- Manage multiple tasks and projects, prioritizing and delegating as needed to meet departmental goals and deadlines.
- Develop and maintain a strong knowledge of library operations, including circulation systems, library policies, and collection management.
- Collaborate with other departments and staff to coordinate services and resources for patrons.
- Participate in the development and implementation of new policies, procedures, and services to improve the overall functioning of the library.
- Maintain a positive and professional attitude, serving as a role model for staff and promoting a welcoming and inclusive environment for patrons.
- Stay informed about current trends and best practices in library services, and make recommendations for improvements and innovations.
- Handle difficult or sensitive situations with tact and diplomacy, resolving conflicts and addressing patron concerns in a timely and effective manner.
- Keep accurate records and statistics related to circulation services, and provide regular reports to library management.
- Maintain a clean and organized circulation area, ensuring that materials are shelved correctly and shelves are neat and tidy.
- Attend meetings and trainings as required, staying up-to-date on library policies, procedures, and new technologies.
- Perform other duties and responsibilities as assigned by library management.
Minimum Of 3 Years Of Experience In A Supervisory Role In A Library Setting.
Bachelor's Degree In Library Science Or A Related Field.
Strong Knowledge Of Library Circulation Systems And Procedures.
Excellent Communication And Customer Service Skills.
Ability To Train And Supervise Staff, As Well As Handle Difficult Situations With Patrons.
Communication
Time Management
Multitasking
Interpersonal skills
Attention to detail
Leadership
customer service
Teamwork
Organization
Problem-Solving
Adaptability
technology proficiency
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Library Circulation Supervisor in Santa Clara, CA, USA is $39,000 to $56,000 per year. However, this may vary depending on the specific employer, experience level, and other factors. It is recommended to research the specific company and their salary range for this position.
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Santa Clara is a city near San Jose, in California's Silicon Valley. Many tech companies are headquartered here. The Intel Museum has exhibits about technological milestones, like the making of the silicon chip. California's Great America amusement park is known for its thrill rides. San Francisco’s professional football team, the 49ers, play at Levi’s Stadium. Local artwork is featured at the Triton Museum of Art.

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