City of Santa Clara

Community Service Officer

City of Santa Clara

Santa Clara, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the City of Santa Clara, where we are dedicated to creating a safe and thriving community for all of our residents. We are currently seeking a highly motivated and compassionate individual to join our team as a Community Service Officer. As a CSO, you will play a crucial role in maintaining the peace and serving our community with integrity and professionalism. If you are passionate about making a positive impact and have the necessary qualifications, we invite you to apply for this exciting opportunity.

  1. Greet and welcome residents and visitors to the City of Santa Clara with a friendly and approachable demeanor.
  2. Provide assistance and information to community members regarding city services, programs, and events.
  3. Maintain a safe and secure environment by patrolling assigned areas, identifying and reporting potential safety hazards, and responding to emergency situations.
  4. Enforce local and state laws and regulations by issuing citations and warnings, and making arrests when necessary.
  5. Conduct thorough investigations and gather evidence in response to reported incidents, such as thefts, accidents, and disturbances.
  6. Communicate effectively and professionally with fellow team members, law enforcement personnel, and members of the public.
  7. Establish and maintain positive relationships with community members, businesses, and organizations to promote a sense of partnership and collaboration.
  8. Attend and participate in community events and meetings as a representative of the City of Santa Clara.
  9. Complete administrative tasks, such as maintaining records, writing reports, and preparing court documents.
  10. Continuously seek out opportunities for professional development and training to enhance job knowledge and skills.
  11. Uphold the values and standards of the City of Santa Clara, including integrity, respect, and diversity.
  12. Adhere to all departmental policies and procedures, as well as local, state, and federal laws and regulations.
  13. Demonstrate empathy, compassion, and sensitivity when interacting with individuals from diverse backgrounds and in sensitive situations.
  14. Serve as a positive role model for the community and maintain a high level of professionalism in all interactions.
  15. Perform any other duties as assigned by superiors to support the mission and goals of the City of Santa Clara.
Where is this job?
This job is located at Santa Clara, CA, USA
Job Qualifications
  • Minimum Of A High School Diploma Or Equivalent Education.

  • Prior Experience In Community Service, Law Enforcement, Or A Related Field.

  • Excellent Communication And Interpersonal Skills To Effectively Interact With Community Members.

  • Knowledge Of Local Laws And Regulations, As Well As Understanding Of Community Dynamics And Issues.

  • Ability To Work Independently And As Part Of A Team, With Strong Problem-Solving And Decision-Making Abilities.

Required Skills
  • Multitasking

  • Crisis Management

  • Conflict Resolution

  • customer service

  • First Aid

  • Report Writing

  • Community Outreach

  • team

  • Emergency Response

  • Investigation Skills

  • Traffic Control

  • Patrol Duties

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Networking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Community Service Officer in Santa Clara, CA, USA is $43,000 to $56,000 per year. This salary range can vary depending on factors such as experience, education, and the specific organization or agency the individual is working for.

Additional Information
City of Santa Clara is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 3rd, 2024
Apply BeforeMay 22nd, 2025
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About City of Santa Clara

Santa Clara is a city near San Jose, in California's Silicon Valley. Many tech companies are headquartered here. The Intel Museum has exhibits about technological milestones, like the making of the silicon chip. California's Great America amusement park is known for its thrill rides. San Francisco’s professional football team, the 49ers, play at Levi’s Stadium. Local artwork is featured at the Triton Museum of Art.

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