Communications Operations Manager

Welcome to the City of Santa Clara, where we are dedicated to providing exceptional services and opportunities to our community. We are currently seeking a highly skilled and motivated Communications Operations Manager to join our team.As the Communications Operations Manager, you will play a crucial role in overseeing the city's communication strategies and initiatives. Your contributions will directly impact the way our residents, businesses, and visitors engage with the city and stay informed about important updates and events.To excel in this role, you must have a strong background in communications and public relations, as well as excellent leadership and project management skills. Additionally, we are looking for someone who is passionate about serving the community, adaptable to change, and able to thrive in a fast-paced and dynamic environment.If you are a driven and dedicated individual with a desire to make a positive impact, we encourage you to apply for this exciting opportunity with the City of Santa Clara. Join us in shaping the future of our city and be a part of our passionate and innovative team.

1. Develop and implement comprehensive communication strategies and plans to effectively reach and engage residents, businesses, and visitors in the City of Santa Clara.
2. Oversee the city's various communication channels such as social media, website, newsletters, and press releases, ensuring consistent and timely messaging.
3. Manage a team of communication professionals and provide guidance and mentorship to support their growth and development.
4. Collaborate with city departments to identify and prioritize communication needs and develop targeted communication plans to support their initiatives.
5. Monitor and analyze communication metrics and provide regular reports to city leadership on the effectiveness of communication efforts.
6. Respond to and manage crisis communication situations in a timely and professional manner.
7. Develop and maintain strong relationships with media outlets and act as a spokesperson for the city when necessary.
8. Stay informed about current events and issues in the community and proactively identify opportunities for the city to communicate and engage with residents.
9. Serve as a liaison between city departments and external stakeholders to coordinate communication efforts and ensure consistency in messaging.
10. Keep up-to-date with industry trends and best practices in communications and apply them to enhance the city's communication strategies.
11. Collaborate with other city departments to plan and execute events and initiatives that promote community engagement and involvement.
12. Manage the city's brand and ensure all communication materials align with the brand's guidelines and standards.
13. Develop and manage the communication budget, ensuring resources are allocated effectively and efficiently.
14. Lead and participate in cross-functional projects and initiatives to improve communication processes and systems within the city.
15. Serve as a positive representative of the City of Santa Clara and promote a positive image of the city to the public.

According to JobzMall, the average salary range for a Communications Operations Manager in Santa Clara, CA, USA is between $87,000 and $120,000 per year. This salary range can vary based on factors such as the size and type of company, years of experience, and specific job responsibilities.

Santa Clara is a city near San Jose, in California's Silicon Valley. Many tech companies are headquartered here. The Intel Museum has exhibits about technological milestones, like the making of the silicon chip. California's Great America amusement park is known for its thrill rides. San Francisco’s professional football team, the 49ers, play at Levi’s Stadium. Local artwork is featured at the Triton Museum of Art.