Police Radio Dispatcher Trainee / Police Communication Specialist

Are you looking for a career where you can make a meaningful impact in your community? Look no further than the City of San Jose! We are currently seeking qualified candidates for the position of Police Radio Dispatcher Trainee / Police Communication Specialist. As a vital member of our public safety team, you will play a crucial role in helping to keep our city safe and secure. This is a challenging and rewarding opportunity for individuals who possess strong communication skills, a calm demeanor, and a desire to serve others. If you are passionate about making a difference and are ready to embark on a fulfilling career, we encourage you to apply for this exciting position.

1. Receive and respond to emergency and non-emergency calls, assess the situation, and dispatch appropriate emergency personnel.
2. Maintain a professional and calm demeanor while handling high-stress situations and communicating with a variety of individuals, including callers, officers, and other emergency personnel.
3. Utilize various communication systems and technologies to accurately relay information and coordinate emergency response efforts.
4. Gather and record accurate and detailed information from callers to provide to emergency personnel.
5. Monitor and track the location and status of emergency personnel and resources to effectively manage emergency situations.
6. Provide accurate and timely updates to responding personnel and other agencies as needed.
7. Follow established protocols and procedures to ensure the safety of the public and emergency responders.
8. Continuously assess and prioritize incoming calls and prioritize response efforts accordingly.
9. Maintain confidentiality and handle sensitive information in a secure and professional manner.
10. Participate in ongoing training and development to improve skills and knowledge related to emergency communication and response.
11. Collaborate and communicate effectively with team members and other departments to ensure seamless emergency response efforts.
12. Provide excellent customer service to callers, including providing reassurance and guidance during stressful situations.
13. Stay current on all relevant laws, regulations, and departmental policies related to emergency communication and response.
14. Demonstrate a commitment to the city's values of diversity, equity, and inclusion in all aspects of the job.
15. Take on additional tasks and responsibilities as assigned by supervisors to support the overall goals and objectives of the department.

According to JobzMall, the average salary range for a Police Radio Dispatcher Trainee / Police Communication Specialist in San Jose, CA, USA is $60,000 to $80,000 per year. However, this can vary based on factors such as experience, education, and specific job duties.

San Jose is a large city surrounded by rolling hills in Silicon Valley, a major technology hub in California's Bay Area. Architectural landmarks, from the 1883 Italianate-style Odd fellows building to Spanish Colonial Revival structures, make up the downtown historic district. The downtown area is also home to the Tech Museum of Innovation, devoted to the exploration of science and technology.