City of Pittsburgh

Case Manager, Law Enforcement Assisted Diversion (LEAD)

City of Pittsburgh

Pittsburgh, PA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about helping individuals in need and making a positive impact in your community? The City of Pittsburgh is seeking a dedicated and compassionate Case Manager to join our Law Enforcement Assisted Diversion (LEAD) program. In this role, you will work closely with law enforcement and social service agencies to provide support and resources to individuals facing substance abuse and mental health issues. We are looking for someone with a strong background in social work, crisis intervention, and case management, along with a deep understanding of the criminal justice system and its impact on marginalized communities. If you have a drive to help others and a desire to create real change, we encourage you to apply for this fulfilling opportunity.

  • Develop and maintain relationships with law enforcement agencies and social service organizations to effectively coordinate services for program participants
  • Conduct thorough assessments of program participants to identify individual needs and develop personalized care plans
  • Provide crisis intervention and de-escalation techniques to support individuals in difficult situations
  • Collaborate with community resources to ensure program participants have access to necessary services such as housing, employment, and healthcare
  • Monitor and document participant progress and compliance with program requirements
  • Advocate for the rights and needs of program participants within the criminal justice system
  • Stay up-to-date on relevant laws, policies, and procedures related to the criminal justice system and social services to inform program operations
  • Facilitate group meetings and workshops to provide education and support to program participants
  • Maintain accurate and confidential records of all client interactions and progress
  • Attend regular meetings and training sessions to enhance knowledge and skills related to case management and social work practices.
Where is this job?
This job is located at Pittsburgh, PA, USA
Job Qualifications
  • Bachelor's Degree In Social Work, Criminal Justice, Or A Related Field.

  • Prior Experience Working With Individuals Involved In The Criminal Justice System And/Or With Substance Abuse And Mental Health Issues.

  • Knowledge And Understanding Of Trauma-Informed Care And Harm Reduction Principles.

  • Strong Communication And Interpersonal Skills To Effectively Work With A Diverse Population And Collaborate With Law Enforcement And Community Partners.

  • Ability To Maintain Accurate And Detailed Case Records, Track Client Progress, And Report Outcomes To Program Supervisors And Funders.

Required Skills
  • Mental Health

  • Conflict Resolution

  • Community Outreach

  • Case management

  • Risk assessment

  • Cultural competency

  • advocacy

  • Crisis intervention

  • Referral Management

  • Resource Coordination

  • Substance Abuse

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Case Manager, Law Enforcement Assisted Diversion (LEAD) in Pittsburgh, PA, USA is $38,000 to $60,000 per year. This may vary depending on factors such as experience, education, and the specific organization or agency the case manager works for.

Additional Information
City of Pittsburgh is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 5th, 2026
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About City of Pittsburgh

Pittsburgh is a city in western Pennsylvania at the junction of 3 rivers. Its Gilded Age sites, including the Carnegie Museum of Natural History, the Carnegie Museum of Art and the Phipps Conservatory and Botanical Gardens, speak to its history as an early-20th-century industrial capital. In the North Shore neighborhood are the modern Andy Warhol Museum, Heinz Field football stadium and PNC Park baseball stadium.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started