City of Pittsburgh

Case Manager, Law Enforcement Assisted Diversion (LEAD)

City of Pittsburgh

Pittsburgh, PA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about making a positive impact in your community? Do you have experience working with individuals experiencing substance abuse and mental health issues? If so, the City of Pittsburgh is seeking a dedicated and compassionate Case Manager for our Law Enforcement Assisted Diversion (LEAD) program. This unique position offers the opportunity to work closely with law enforcement, social services, and community organizations to provide support and resources to individuals in need. We are looking for an individual who is highly organized, empathetic, and a strong advocate for social justice. Join our team and make a difference in the lives of those in our community.

  1. Develop and maintain relationships with law enforcement agencies, social service providers, and community organizations to support the goals of the LEAD program.
  2. Conduct assessments and develop individualized treatment plans for clients experiencing substance abuse and mental health issues.
  3. Collaborate with clients to identify and connect them with appropriate resources and services, such as counseling, housing, and job training.
  4. Advocate for clients' needs and rights within the criminal justice system and other institutions.
  5. Monitor clients' progress and provide ongoing support and guidance to assist them in achieving their goals.
  6. Maintain accurate and confidential client records, documentation, and reports.
  7. Participate in regular meetings and trainings to stay informed about best practices and updates in the field of substance abuse and mental health.
  8. Serve as a liaison between clients and their families, as well as other community support systems.
  9. Work closely with law enforcement to facilitate diversion of individuals with substance abuse and mental health issues from the criminal justice system into treatment and support services.
  10. Continuously evaluate and assess the effectiveness of the program and make recommendations for improvements.
Where is this job?
This job is located at Pittsburgh, PA, USA
Job Qualifications
  • Bachelor's Degree In Social Work, Criminal Justice, Or Related Field.

  • Minimum Of 2 Years Of Experience Working In A Case Management Role, Preferably In A Criminal Justice Setting.

  • Knowledge Of And Experience With Harm Reduction Principles And Evidence-Based Practices In Criminal Justice Interventions.

  • Strong Communication And Interpersonal Skills, With The Ability To Engage And Build Rapport With Diverse Populations.

  • Understanding Of The Lead Model And Its Implementation In A Law Enforcement Setting, As Well As Knowledge Of Local Resources And Services For Individuals Experiencing Homelessness Or Substance Use Disorders.

Required Skills
  • Conflict Resolution

  • Community Outreach

  • Case management

  • Crisis intervention

  • Substance Abuse Treatment

  • Resource Coordination

  • Mental Health Support

  • Harm Reduction

  • Legal Advocacy

  • Diversion Strategies

  • Court Navigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Stress Management

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Case Manager, Law Enforcement Assisted Diversion (LEAD) in Pittsburgh, PA, USA is $45,000 - $60,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties. Some positions may also offer additional benefits and bonuses.

Additional Information
City of Pittsburgh is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 7th, 2025
Apply BeforeMay 10th, 2026
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About City of Pittsburgh

Pittsburgh is a city in western Pennsylvania at the junction of 3 rivers. Its Gilded Age sites, including the Carnegie Museum of Natural History, the Carnegie Museum of Art and the Phipps Conservatory and Botanical Gardens, speak to its history as an early-20th-century industrial capital. In the North Shore neighborhood are the modern Andy Warhol Museum, Heinz Field football stadium and PNC Park baseball stadium.

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