Communications Dispatcher

"Welcome to the City of Menlo Park, where we are committed to providing a safe and thriving community for all. As a Communications Dispatcher, you will play a vital role in our public safety team by answering emergency and non-emergency calls, dispatching appropriate resources, and providing crucial support to first responders. We are looking for a highly motivated and detail-oriented individual with excellent communication skills to join our team. If you have a passion for serving others and a desire to make a positive impact in our community, we invite you to apply for this important role."

1. Answer emergency and non-emergency calls in a timely and professional manner.
2. Dispatch appropriate resources, including police, fire, and medical personnel, to emergency situations.
3. Provide crucial support to first responders by relaying important information and updates.
4. Maintain accurate and detailed records of all calls and dispatches.
5. Monitor and prioritize incoming calls and dispatches to ensure efficient use of resources.
6. Communicate effectively with callers to gather necessary information and provide instructions as needed.
7. Remain calm and composed in high-pressure and emergency situations.
8. Collaborate with other dispatchers and emergency personnel to coordinate response efforts.
9. Follow established protocols and procedures for handling different types of calls and situations.
10. Continuously monitor and assess the status of emergency situations and provide updates to first responders.
11. Provide excellent customer service to callers and provide reassurance and support when needed.
12. Assist in training and mentoring new dispatchers as needed.
13. Keep up-to-date with new procedures and technologies related to emergency communication and dispatch.
14. Maintain confidentiality and handle sensitive information with discretion.
15. Perform other duties as assigned by superiors.

According to JobzMall, the average salary range for a Communications Dispatcher in Menlo Park, CA, USA is $57,000 to $67,000 per year. This may vary depending on factors such as experience, qualifications, and the specific company or organization the dispatcher works for. Some employers may also offer benefits such as health insurance, retirement plans, and paid time off.

Menlo Park is a city at the eastern edge of San Mateo County, in the San Francisco Bay Area of California, in the United States. It is bordered by San Francisco Bay on the north and east; East Palo Alto, Palo Alto, and Stanford to the south; Atherton, North Fair Oaks, and Redwood City to the west.