City of Jersey City

Bilingual Clerk - Animal Care and Control

City of Jersey City

Jersey City, NJ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a bilingual individual with a passion for animal welfare and a strong administrative background? The City of Jersey City is seeking a dedicated and compassionate Bilingual Clerk to support our Animal Care and Control division. In this role, you will play a crucial part in ensuring the well-being of our furry residents and maintaining the smooth operation of our department. We are looking for someone who is organized, detail-oriented, and able to communicate effectively in both English and Spanish. If you are committed to making a positive impact in your community and have the necessary qualifications, we encourage you to apply for this rewarding opportunity.

  1. Provide administrative support to the Animal Care and Control division, including answering phones, responding to emails, and maintaining records and databases.
  2. Utilize bilingual skills to effectively communicate with both English and Spanish speaking individuals in a professional and compassionate manner.
  3. Assist in the processing of animal adoptions, surrenders, and other transactions, ensuring accuracy and compliance with department policies and procedures.
  4. Coordinate and schedule appointments for animal services, such as spay/neuter surgeries and vaccinations.
  5. Collaborate with other departments and organizations to promote animal welfare initiatives and events in the community.
  6. Maintain inventory of supplies and equipment, and assist with ordering and restocking as needed.
  7. Conduct data entry and generate reports to track department activities and provide updates to supervisors.
  8. Participate in training and educational opportunities to stay updated on animal welfare laws, procedures, and best practices.
  9. Provide excellent customer service to the public, addressing inquiries and concerns in a timely and professional manner.
  10. Adhere to all safety protocols and procedures to ensure the well-being of animals and staff members.
  11. Assist in handling and caring for animals, including feeding, cleaning, and providing medical treatment as directed by veterinarians.
  12. Attend meetings and provide input on ways to improve department operations and services.
  13. Maintain confidentiality of sensitive information related to animals and their owners.
  14. Perform other duties and responsibilities as assigned by supervisors.
Where is this job?
This job is located at Jersey City, NJ, USA
Job Qualifications
  • Fluency In Both English And Spanish: As A Bilingual Clerk At The City Of Jersey City's Animal Care And Control Department, It Is Essential To Possess Strong Language Skills In Both English And Spanish. This Will Enable Effective Communication With A Diverse Range Of Clients, Including Spanish-Speaking Animal Owners And Visitors.

  • Knowledge Of Animal Care And Control Procedures: A Bilingual Clerk At Animal Care And Control Must Have A Solid Understanding Of Animal Care And Control Procedures, Including Animal Handling, Vaccination Protocols, And Shelter Operations. This Knowledge Is Critical For Providing Accurate Information And Assistance To Animal Owners And Visitors.

  • Strong Customer Service Skills: The Role Of A Bilingual Clerk At Animal Care And Control Involves Interacting With A Variety Of Clients, Including Pet Owners, Potential Adopters, And Animal Control Officers. Therefore, Strong Customer Service Skills Are Vital To Ensure Positive Interactions And Efficient Resolution Of Inquiries And Concerns.

  • Excellent Organizational And Administrative Skills: The City Of Jersey City's Animal Care And Control Department Deals With A High Volume Of Paperwork And Administrative Tasks. A Bilingual Clerk Must Have Excellent Organizational And Administrative Skills To Maintain Accurate Records, Process Adoptions, And Assist With Other Administrative Duties.

  • Animal Handling Experience: While Not A Requirement For The Role, Having Previous Experience In Handling Animals Can Be Beneficial For A Bilingual Clerk At Animal Care And Control. This Experience Can Help In Situations Where An Animal Needs To Be Restrained Or Safely Transported, Ensuring The Safety Of Both The Animal And The Clerk.

Required Skills
  • Communication Skills

  • Data Entry

  • Multitasking

  • Attention to detail

  • customer service

  • Record keeping

  • Animal handling

  • Animal care

  • Bilingual Proficiency

  • Animal Behavior Assessment

  • Animal Health Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Bilingual Clerk - Animal Care and Control in Jersey City, NJ, USA is $35,000-$47,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities. It is always best to research the specific company and job posting for a more accurate salary range.

Additional Information
City of Jersey City is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 19th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About City of Jersey City

Jersey City is in northeastern New Jersey. Its eastern waterfront faces the Hudson River where it meets Upper New York Bay. Liberty State Park has panoramic views of the Manhattan skyline, the Statue of Liberty and Ellis Island, the former immigrant gateway. The park’s Liberty Science Center features interactive exhibits, live animals and an IMAX Dome theater. Bars and ethnic eateries line downtown’s Grove Street.

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