Public Safety Technology Support Specialist

Are you passionate about utilizing technology to improve public safety operations? Are you a skilled problem-solver with a strong background in IT support and customer service? If so, we have the perfect opportunity for you! The City of Irvine is seeking a dedicated and experienced Public Safety Technology Support Specialist to join our team. In this role, you will play a critical role in ensuring the functionality and effectiveness of our public safety technology systems, ultimately helping to keep our community safe. If you have the necessary qualifications and a desire to make a positive impact, we invite you to apply for this exciting position today.

1. Monitor and maintain the functionality of all public safety technology systems.
2. Troubleshoot and resolve technical issues related to public safety technology.
3. Collaborate with internal and external stakeholders to identify and implement improvements to public safety technology systems.
4. Provide technical support and training to end-users of public safety technology.
5. Conduct regular audits and assessments of public safety technology to ensure compliance with industry standards and best practices.
6. Stay up-to-date on emerging technologies and trends in the public safety industry.
7. Develop and maintain documentation, including user manuals and standard operating procedures, for all public safety technology systems.
8. Participate in the planning and implementation of new public safety technology initiatives.
9. Communicate effectively with team members, colleagues, and stakeholders to provide timely updates and address any concerns related to public safety technology.
10. Adhere to all security protocols and procedures to protect sensitive data and maintain the integrity of public safety technology systems.
11. Continuously evaluate and improve processes and procedures related to public safety technology support.
12. Handle multiple tasks and prioritize work effectively to meet deadlines and ensure the smooth operation of public safety technology systems.
13. Provide exceptional customer service to all users of public safety technology systems.

According to JobzMall, the average salary range for a Public Safety Technology Support Specialist in Irvine, CA, USA is $52,000 - $80,000 per year. This can vary based on experience, education, and specific job responsibilities.

Since its incorporation in 1971, Irvine has become a nationally recognized city, with a population of 242,651, spans 65 square miles and is recognized as one of America’s safest and most successful master-planned urban communities. Top-rated educational institutions, an enterprising business atmosphere, sound environmental stewardship, and respect for diversity all contribute to Irvine’s enviable quality of life.