IT Application Analyst

1520 Rutherford Ln, Austin, TX 78754, USA

Full-Time$31 - $41/hourlyMid-LevelBachelors

Job Description

Researches, analyzes, architects, develops, implements and configures technological solutions. Administers, monitors, and maintains one or more IT systems. Investigates and analyzes complex business requirements. Provides impact analysis and recommends appropriate solutions. Identifies opportunities for asset reuse across multiple projects. Responds to issues from the user community. Prepares and maintains documentation related to the development and maintenance of systems. Participates in the development of business process models and data flow diagrams for all levels of the organization. Performs bug tracking and quality assurance tasks. Develops and maintains disaster recovery plans. Develops and/or delivers training. Creates and prepares reports and analysis. Installs new software releases and/or upgrades.

Where is this job?

This job is located at 1520 Rutherford Ln, Austin, TX 78754, USA

Job Qualifications

Experience working with a table-based customer billing system such as Customer Care & Billing (CC&B)
Experience performing cost benefit and ROI analysis to aid in making business decisions

Required Skills

Documentation
Quality Assurance
Contract Management
Time Management
MS Excel
Root Cause Analysis
Six Sigma Methodology
Vendor performance monitoring

Soft Skills

Verbal communication
Detail Oriented
written communication
Problem-Solving

Additional Information

City of Austin is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedApril 16th, 2021

Apply BeforeJune 21st, 2025

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