Citigroup

TTS Ops - Payment Operations, Internship

Citigroup

Abidjan, Côte d'Ivoire
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Citigroup, we strive to provide our clients with the best financial services and solutions. As a TTS Ops - Payment Operations Intern, you will play a critical role in ensuring the smooth and efficient operation of our payment processing systems. You will gain hands-on experience and work closely with our team of experts to support our global payment operations. This internship is ideal for individuals who are passionate about the financial industry and have a strong attention to detail. If you are a self-motivated and driven individual looking for a challenging and rewarding internship opportunity, we encourage you to apply.

  1. Process and monitor incoming and outgoing payments accurately and efficiently.
  2. Work closely with the team to identify and resolve any payment processing issues.
  3. Ensure compliance with company policies and procedures related to payment operations.
  4. Assist in the implementation and testing of new payment processing systems.
  5. Maintain and update payment records and reports.
  6. Collaborate with other departments to ensure timely and accurate processing of payments.
  7. Participate in training and development opportunities to enhance knowledge of payment systems and processes.
  8. Communicate with clients and internal stakeholders regarding payment inquiries and issues.
  9. Monitor and track payment transactions to identify and resolve discrepancies.
  10. Follow up on outstanding payments and escalate any issues as needed.
  11. Adhere to strict deadlines and prioritize tasks effectively.
  12. Assist in creating and updating payment operation manuals and SOPs.
  13. Continuously strive to improve and streamline payment processes.
  14. Adhere to all security and confidentiality protocols when handling sensitive financial information.
  15. Demonstrate a strong attention to detail and accuracy in all payment processing tasks.
Where is this job?
This job is located at Abidjan, Côte d'Ivoire
Job Qualifications
  • Strong Analytical Skills: The Ideal Candidate Should Possess Strong Analytical Skills To Analyze And Interpret Complex Data Related To Payment Operations.

  • Knowledge Of Payment Systems: Prior Knowledge And Understanding Of Payment Systems Such As Swift, Ach, And Fedwire Is Essential For This Role.

  • Attention To Detail: As Payment Operations Involve Handling Sensitive Financial Information, Attention To Detail Is Crucial To Ensure Accuracy And Compliance.

  • Communication Skills: The Candidate Should Have Excellent Communication Skills To Effectively Communicate With Internal And External Stakeholders Regarding Payment-Related Issues.

  • Team Player: The Role Of A Tts Ops - Payment Operations Intern At Citigroup Requires Working In A Fast-Paced And Dynamic Team Environment. The Candidate Should Possess Strong Interpersonal Skills And Be A Team Player To Collaborate Effectively With Team Members.

Required Skills
  • Risk Management

  • Financial Reporting

  • Data Analysis

  • Time Management

  • Attention to detail

  • customer service

  • Teamwork

  • Payment processing

  • Problem-Solving

  • Fraud

  • Payment reconciliation

  • Audit Preparation

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Additional Information
Citigroup is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesFrench
Job PostedMay 22nd, 2026
Apply BeforeJune 21st, 2026
This job posting is from a verified source. 

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About Citigroup

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomerate Travelers Group in 1998; Travelers was subsequently spun off from the company in 2002.

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