Citigroup

Licensed Client Service Associate

Citigroup

Burbank, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Citigroup, we are dedicated to providing exceptional financial services to our clients. We are currently seeking a highly motivated and experienced Licensed Client Service Associate to join our team. This position offers the opportunity to work closely with our clients and assist them in achieving their financial goals. We are looking for individuals who are passionate about customer service, have a strong understanding of the financial industry, and possess the necessary licenses to serve our clients. If you are a driven individual with a commitment to excellence, we encourage you to apply for this exciting opportunity at Citigroup.

  1. Provide exceptional customer service to clients by addressing their financial needs and concerns effectively and professionally.
  2. Collaborate with team members to develop and implement strategies to meet clients' financial goals and objectives.
  3. Maintain a thorough understanding of the financial industry and stay up-to-date on regulatory and compliance requirements.
  4. Utilize strong knowledge of financial products and services to recommend appropriate solutions to clients.
  5. Build and maintain strong relationships with clients through regular communication and follow-up.
  6. Conduct thorough research and analysis to ensure accurate and timely responses to client inquiries.
  7. Meet and exceed individual and team sales goals by actively promoting and cross-selling financial products and services.
  8. Maintain accurate and detailed client records and documentation in compliance with company policies and procedures.
  9. Assist in the onboarding process for new clients, including account setup and paperwork.
  10. Continuously seek opportunities for professional growth and development through training and educational programs.
  11. Collaborate with various departments within the organization to ensure a seamless and positive client experience.
  12. Adhere to all company and industry regulations, policies, and procedures to maintain a high level of quality and ethical standards.
  13. Represent the company in a professional and positive manner to clients, colleagues, and industry professionals.
  14. Proactively identify and resolve any client issues or concerns, escalating to management when necessary.
  15. Contribute to a positive and collaborative team environment by sharing knowledge, ideas, and best practices.
Where is this job?
This job is located at Burbank, CA, USA
Job Qualifications
  • Bachelor's Degree In Finance, Economics, Or Related Field

  • Minimum Of 2-3 Years Of Experience In Financial Services Or Customer Service

  • Series 7 And 63 Licenses Required

  • Strong Knowledge Of Investment Products, Financial Markets, And Industry Regulations

  • Excellent Communication, Problem-Solving, And Relationship-Building Skills

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Relationship Management

  • Sales Support

  • Teamwork

  • Organization

  • Problem-Solving

  • Financial Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Licensed Client Service Associate in Burbank, CA, USA is $45,000 - $75,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Factors such as bonuses, commissions, and benefits may also impact the overall salary.

Additional Information
Citigroup is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 5th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Citigroup

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomerate Travelers Group in 1998; Travelers was subsequently spun off from the company in 2002.

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