Citigroup

Licensed Client Service Associate

Citigroup

Miami, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated and customer-oriented individual looking for a challenging and rewarding career? Look no further! Citigroup is currently seeking a Licensed Client Service Associate to join our dynamic team. As a global leader in financial services, we strive to provide our clients with exceptional service and support. In this role, you will have the opportunity to utilize your expertise and build strong relationships with our valued clients. If you have a passion for finance, excellent communication skills, and a desire to excel, we want to hear from you!

  1. Provide exceptional customer service to clients, ensuring their needs are met and exceeded.
  2. Build and maintain strong relationships with clients to promote retention and satisfaction.
  3. Utilize financial expertise and knowledge to provide clients with accurate and relevant information.
  4. Communicate effectively with clients, both verbally and in writing, to address inquiries, concerns, and requests.
  5. Collaborate with team members and other departments to ensure seamless and efficient client service.
  6. Stay up-to-date on industry trends and changes to provide clients with the most current information.
  7. Adhere to company policies and procedures, as well as regulatory requirements, to ensure compliance.
  8. Proactively identify and resolve client issues to maintain high levels of satisfaction.
  9. Continuously seek opportunities to improve and enhance the client experience.
  10. Participate in training and development programs to enhance knowledge and skills.
  11. Meet and exceed performance metrics and goals set by the company.
  12. Represent Citigroup in a professional and positive manner at all times.
Where is this job?
This job is located at Miami, FL, USA
Job Qualifications
  • Excellent Communication And Customer Service Skills.

  • Strong Knowledge Of Investment Products And Financial Markets.

  • Bachelor's Degree In Finance, Economics, Or Related Field.

  • Minimum Of 2 Years Experience In Client Service Or Financial Services Industry.

  • Series 7 And 63 Licenses.

Required Skills
  • Time Management

  • Attention to detail

  • Organizational Skills

  • customer service

  • Relationship Management

  • Compliance regulations

  • Teamwork

  • Problem-Solving

  • Client communication

  • Financial Knowledge

  • Investment Products

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Licensed Client Service Associate in Miami, FL, USA is between $40,000 and $60,000 per year. This may vary depending on factors such as experience, certifications, and the specific company or industry the individual is working in.

Additional Information
Citigroup is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 5th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Citigroup

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomerate Travelers Group in 1998; Travelers was subsequently spun off from the company in 2002.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started