At Citigroup, we are looking for a Concierge Banker who will provide a unique and personalized banking experience to our customers. The ideal candidate will be a service-oriented professional who is passionate about delivering superior customer service and financial advice. The Concierge Banker will be an integral part of our team, and must be able to think strategically and provide exceptional banking services with a customer-first approach.The required qualifications for this role include: a bachelor’s degree in finance, business, or a related field; a minimum of three years of banking and financial services experience; proven knowledge of banking products and services; excellent customer service and communication skills; and the ability to work in a fast-paced environment. We are seeking an individual who is both highly motivated and dedicated to providing our customers with an outstanding banking experience. If you are a team player who is passionate about delivering exceptional banking services and helping our customers achieve their financial goals, then we would love to hear from you.
Responsibilities:
- Provide personalized banking services to customers in a fast-paced environment.
- Offer sound financial advice and suggest banking products and services that meet customers' needs.
- Maintain extensive knowledge of banking products and services.
- Ensure customer satisfaction by providing excellent customer service and communication skills.
- Develop strong relationships with customers and foster customer loyalty.
- Assist customers with their financial goals and help them make informed decisions about their money.
- Work collaboratively with other team members to ensure customer satisfaction.
- Respond to customer inquiries and resolve issues in a timely manner.
- Adhere to banking regulations and maintain the highest ethical standards.
- Monitor and analyze customer accounts to identify opportunities for improvement.
Ability To Build And Maintain Relationships
Knowledge Of Banking Products And Services
Proficiency With Microsoft Office
Strong Customer Service Skills
Excellent Verbal And Written Communication Skills
Proven Track Record Of Meeting Sales Goals
Aptitude For Problem Solving
Highly Organized And Detail Oriented
Risk Management
Financial Planning
Communication
Market Research
Time Management
Problem Solving
customer service
Financial Modeling
Cash flow analysis
Credit risk
Regulatory compliance
Asset management
Client Relations
Portfolio analysis
Investment Advice
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
collaboration
Adaptability
According to JobzMall, the average salary range for a Concierge Banker in Los Angeles, CA, USA is between $43,850 and $58,441 per year. This range includes salary information collected from various industry sources and employers. Salaries typically start from $43,850 and go up to $58,441.
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Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomerate Travelers Group in 1998; Travelers was subsequently spun off from the company in 2002.

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