Universal Banker

Welcome to Citi, a leading global bank with over 200 years of history and expertise in providing financial solutions to individuals, businesses, and institutions. We are currently seeking a dynamic and customer-focused Universal Banker to join our team at Citi. As a Universal Banker, you will have the opportunity to engage with clients, understand their financial needs, and provide them with personalized banking solutions. If you have a passion for delivering exceptional customer service, a strong understanding of financial products and services, and the drive to succeed in a fast-paced environment, we want to hear from you!

1. Engage with clients: As a Universal Banker, your primary responsibility will be to interact with clients in a friendly and professional manner. This includes greeting them, understanding their needs, and building a rapport to provide excellent customer service.
2. Understand financial needs: You will be responsible for understanding the financial needs of clients by listening to their concerns and questions. You will need to have a thorough knowledge of the products and services offered by Citi in order to effectively address their needs.
3. Provide personalized solutions: Using your knowledge and understanding of clients' financial needs, you will be responsible for recommending and providing personalized banking solutions. This could include opening new accounts, offering credit options, and providing financial advice.
4. Deliver exceptional customer service: At Citi, we pride ourselves on delivering exceptional customer service. As a Universal Banker, you will be expected to go above and beyond to ensure that clients have a positive experience with our bank.
5. Educate clients: You will be responsible for educating clients on Citi's products and services, as well as the benefits and features of each. This will help clients make informed decisions about their financial needs.
6. Meet sales targets: As a Universal Banker, you will be responsible for meeting sales targets set by the bank. This will involve actively promoting banking products and services to clients and identifying opportunities for cross-selling and upselling.
7. Maintain accurate records: It is essential to maintain accurate records of all client interactions and transactions. This will help with tracking sales, identifying areas for improvement, and ensuring compliance with banking regulations.
8. Collaborate with team members: As part of a team, you will be responsible for collaborating with your colleagues to achieve common goals. This could include assisting with client inquiries, sharing knowledge and expertise, and working together to improve the overall customer experience.
9. Stay updated on industry trends: As a Universal Banker, you will need to stay updated on industry trends and changes in banking regulations. This

According to JobzMall, the average salary range for a Universal Banker in Philadelphia, PA, USA is between $36,000 and $60,000 per year. However, this can vary depending on factors such as the specific bank or financial institution, the individual's level of experience and education, and other factors. Additionally, bonuses and commissions may also play a role in the overall salary.

Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.