Citi

Universal Banker

Citi

Los Angeles, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a customer-service oriented individual with a passion for finance and banking? Join our team at Citi as a Universal Banker and take your career to the next level! We are seeking a highly motivated and dynamic individual to provide personalized banking solutions to our valued clients. As a Universal Banker, you will have the opportunity to utilize your expertise in both sales and customer service to build strong relationships and drive business growth. If you possess the required qualifications and are ready for a challenging and rewarding career, we want to hear from you!

  1. Provide exceptional customer service to all clients by addressing their needs and concerns in a timely and professional manner.
  2. Utilize banking and financial knowledge to advise clients and provide personalized solutions.
  3. Build and maintain strong relationships with clients through effective communication and follow-up.
  4. Meet and exceed sales goals by actively promoting and selling banking products and services.
  5. Continuously educate and inform clients about new banking products and services.
  6. Ensure compliance with all banking regulations and policies.
  7. Handle cash transactions and accurately balance cash drawers.
  8. Collaborate with other team members to achieve overall branch goals.
  9. Conduct financial reviews for clients and make appropriate recommendations.
  10. Proactively identify and resolve any potential issues or concerns for clients.
  11. Act as a brand ambassador for Citi by representing the company in a positive and professional manner.
  12. Stay updated on industry trends and developments to better serve clients.
  13. Maintain a clean and organized work environment.
  14. Attend training and development programs to enhance skills and knowledge.
  15. Adhere to all company policies and procedures.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business Administration Or A Related Field.

  • At Least 1-2 Years Of Experience In Banking, Sales Or Customer Service.

  • Strong Knowledge Of Banking Products And Services, Including Loans, Deposits, And Investment Options.

  • Excellent Communication And Interpersonal Skills To Effectively Interact With Clients And Promote Citi's Products And Services.

  • Proven Track Record Of Meeting And Exceeding Sales Targets And Providing Exceptional Customer Service.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Cash Handling

  • Teamwork

  • technology proficiency

  • Cross-Selling

  • Financial Advising

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Universal Banker in Los Angeles, CA, USA is between $40,000 and $65,000 per year. Factors such as experience, education, and employer can affect the salary range for this position. Some Universal Bankers may also receive bonuses and commission based on performance.

Additional Information
Citi is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 13th, 2024
Apply BeforeApril 11th, 2026
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About Citi

Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.

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