Welcome to Citi, a global leader in the financial industry. We are seeking a driven and customer-focused individual to join our team as a Universal Banker. As a Universal Banker, you will play a crucial role in providing exceptional service to our diverse clientele and driving business growth. We are looking for candidates with a passion for banking, a strong sales acumen, and a desire to constantly learn and grow. If you are a motivated individual with excellent communication skills and a strong understanding of financial products, we invite you to apply for this exciting opportunity at Citi.
- Greeting and welcoming clients to Citi, representing the company's values and commitment to exceptional customer service.
- Providing knowledgeable and accurate information about Citi's products and services to clients.
- Building and maintaining relationships with clients to understand their financial needs and offer appropriate solutions.
- Identifying potential sales opportunities and actively promoting Citi's products and services to clients.
- Meeting individual and team sales targets to contribute to overall business growth.
- Assisting clients with account opening, closing, and maintenance procedures.
- Educating clients on the features and benefits of various financial products and services.
- Processing financial transactions accurately and efficiently.
- Staying up-to-date with industry trends and Citi's product offerings to provide informed recommendations to clients.
- Collaborating with other team members and departments to ensure seamless service delivery to clients.
- Maintaining confidentiality and adhering to all regulatory and compliance guidelines.
- Participating in training and development programs to enhance job knowledge and skills.
- Maintaining a professional and polished appearance at all times to represent the Citi brand.
- Adhering to company policies and procedures to ensure a safe and inclusive work environment.
- Continuously seeking opportunities to improve the client experience and provide feedback to management.
Bachelor's Degree In Finance, Business, Or A Related Field.
Excellent Communication And Interpersonal Skills.
Minimum Of 2 Years Experience In Banking Or Financial Services.
Proven Sales And Customer Service Experience.
Strong Knowledge Of Banking Products And Services.
Communication
Time Management
Product knowledge
Multitasking
customer service
Relationship Building
Cash Handling
Compliance
Salesmanship
Problem-Solving
Cross-Selling
Financial Literacy
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Universal Banker in Dallas, TX, USA is between $34,000 and $55,000 per year. This salary range can vary depending on factors such as the bank's size, the candidate's experience and qualifications, and the specific job duties and responsibilities of the role. Additionally, bonuses and benefits may also be included in the overall compensation package for a Universal Banker in Dallas, TX.
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Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.

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