Citi

Universal Banker

Citi

Irving, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Citi, where we are committed to providing exceptional banking services to our customers. We are currently seeking a highly motivated and customer-oriented Universal Banker to join our team. As a Universal Banker, you will have the opportunity to engage with clients, build relationships, and offer a wide range of financial solutions to meet their needs. We are looking for individuals with a strong passion for delivering excellent customer service and the drive to succeed in a fast-paced environment. If you are a team player with a strong financial background, we invite you to apply for this exciting opportunity.

  1. Greet and welcome customers to the bank in a friendly and professional manner.
  2. Engage with clients to understand their banking needs and provide personalized financial solutions.
  3. Build and maintain strong relationships with customers to ensure their satisfaction and loyalty.
  4. Offer a wide range of banking products and services to meet the diverse needs of customers.
  5. Conduct financial transactions accurately and efficiently, adhering to bank policies and procedures.
  6. Proactively identify opportunities to cross-sell products and services to customers.
  7. Stay updated on industry trends and changes in banking regulations to provide accurate information to customers.
  8. Act as a liaison between customers and other departments within the bank to resolve any issues or concerns.
  9. Consistently meet or exceed sales targets and contribute to the overall success of the branch.
  10. Collaborate with team members to ensure a smooth and efficient operation of the branch.
  11. Maintain a neat and organized work area and adhere to all safety and security protocols.
  12. Continuously strive to improve customer service and provide feedback to management on ways to enhance the customer experience.
  13. Participate in training and development programs to enhance knowledge and skills.
  14. Adhere to all compliance and regulatory requirements.
  15. Represent the bank in a professional manner at all times.
Where is this job?
This job is located at Irving, TX, USA
Job Qualifications
  • Bachelor's Degree In Finance, Accounting, Or A Related Field.

  • Minimum Of 2 Years Of Experience In Retail Banking Or Financial Services Industry.

  • Strong Knowledge Of Banking Products And Services, Including Savings And Checking Accounts, Loans, And Credit Cards.

  • Proven Sales And Customer Service Skills, With A Track Record Of Meeting Or Exceeding Sales Goals.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build Relationships With Clients And Provide Personalized Financial Advice.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Relationship Building

  • Cash Handling

  • Teamwork

  • Sales skills

  • Problem-Solving

  • Cross-Selling

  • Financial Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Universal Banker in Irving, TX, USA is $32,000 - $55,000 per year. This can vary depending on the specific company, experience level, and other factors. Some Universal Bankers may also receive bonuses and other incentives in addition to their base salary.

Additional Information
Citi is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 13th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Citi

Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started