Welcome to the world of banking with Citi! We are currently seeking a dynamic and customer-focused individual to join our team as a Teller. As a Teller, you will play a crucial role in providing excellent customer service, processing financial transactions, and promoting our products and services. To excel in this role, we are looking for candidates with exceptional communication skills, a strong attention to detail, and a passion for delivering top-notch customer service. If you are a self-motivated and team-oriented individual with a high school diploma or equivalent, we encourage you to apply for this opportunity to become a part of the Citi family.
- Providing excellent customer service to all bank customers by greeting them, answering their questions, and addressing their concerns in a friendly and professional manner.
- Processing financial transactions accurately and efficiently in accordance with bank policies and procedures.
- Promoting and cross-selling bank products and services to customers in a proactive manner.
- Maintaining a thorough knowledge of all bank products and services and effectively communicating their features and benefits to customers.
- Ensuring compliance with all banking regulations and procedures to protect customer information and prevent fraud.
- Balancing cash drawers and maintaining accurate records of all transactions.
- Assisting customers with account inquiries, statement requests, and other banking needs.
- Collaborating with team members to achieve individual and team performance goals.
- Continuously seeking opportunities to improve customer service and operational efficiency.
- Maintaining a neat and organized work area, including restocking supplies and keeping equipment in good working condition.
- Participating in ongoing training and development programs to enhance job skills and knowledge.
- Providing feedback and suggestions for process improvements to management.
- Adhering to all safety and security procedures to ensure a safe working environment for self and others.
Excellent Customer Service Skills: A Successful Candidate For A Teller Job At Citi Should Possess Strong Customer Service Skills, Including The Ability To Communicate Effectively With Customers, Handle Complaints, And Provide A Positive Experience For Customers.
Cash Handling Experience: Teller Positions At Citi Require Candidates To Have Some Experience With Handling Cash And Performing Transactions. This Includes Accuracy In Counting And Balancing Cash Drawers.
Attention To Detail: As A Teller, It Is Crucial To Be Detail-Oriented And Have A High Level Of Accuracy In Processing Transactions And Handling Customer Accounts. This Quality Ensures That All Transactions Are Completed Correctly And Helps Prevent Errors Or Discrepancies.
Knowledge Of Banking Products And Services: A Teller At Citi Should Have A Solid Understanding Of The Bank's Products And Services, Including Various Account Types, Loans, And Other Financial Services. This Knowledge Will Help Them Assist Customers With Their Inquiries And Recommend Appropriate Banking Solutions.
Teamwork Abilities: Teller Jobs At Citi Require Individuals Who Can Work Effectively In A Team Environment. This Includes Collaborating With Other Tellers And Bank Staff To Provide Excellent Service To Customers And Support The Overall Operations Of The Branch.
Communication
Sales
Time Management
Multitasking
Attention to detail
customer service
Cash Handling
Teamwork
Problem-Solving
Fraud detection
Banking Regulations
Numeracy
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
Decision-making
According to JobzMall, the average salary range for a Teller in Atlanta, GA, USA is between $28,000 and $32,000 per year. This salary range can vary depending on the specific company, location, and experience level of the individual.
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Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.
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