Welcome to Citi! As a Teller, you will play a crucial role in providing exceptional customer service and representing our brand to the community. We are seeking individuals who are passionate about helping others, have a strong attention to detail, and thrive in a fast-paced environment. If you are looking for a challenging and rewarding career with opportunities for growth, then we want you on our team! Join us at Citi and make a difference in the lives of our customers.
- Greet and welcome customers in a professional and friendly manner.
- Provide accurate and efficient transaction processing, including deposits, withdrawals, and account inquiries.
- Maintain a high level of knowledge about our products and services to effectively assist customers with their financial needs.
- Build and maintain strong relationships with customers by actively listening to their needs and offering appropriate solutions.
- Adhere to all banking regulations and compliance procedures to ensure the safety and security of customer transactions.
- Handle and resolve customer complaints and issues in a timely and effective manner.
- Collaborate with team members to achieve branch goals and provide a positive work environment.
- Continuously seek opportunities to improve processes and enhance the customer experience.
- Stay updated on industry trends and competitor offerings to make informed recommendations to customers.
- Attend training sessions and meetings to stay knowledgeable about company updates and policies.
- Maintain a clean and organized work area.
- Contribute to a positive and inclusive work culture by valuing diversity and treating all team members and customers with respect.
- Demonstrate a strong commitment to customer satisfaction and retention.
- Uphold the company's brand and values through professional behavior and appearance.
- Willingly take on additional tasks and responsibilities as needed.
Strong Communication And Interpersonal Skills
Knowledge Of Banking Products And Services
High School Diploma Or Equivalent
Previous Experience In Customer Service Or Cash Handling
Ability To Work In A Fast-Paced, High-Volume Environment With Attention To Detail
Data Entry
Communication
Sales
Time Management
Multitasking
Attention to detail
Problem Solving
customer service
Cash Handling
Teamwork
Accuracy
Banking Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Teller in Tampa, FL, USA is $26,000 - $31,000 per year. This can vary depending on experience, qualifications, and the specific company or financial institution the Teller is employed by. Some Tellers may also receive bonuses or commission based on their performance.
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Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.

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