Citi

Teller

Citi

Boston, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Citi, where we are dedicated to providing exceptional financial services to our clients worldwide. We are currently seeking a highly motivated and customer-oriented Teller to join our team. As a Teller at Citi, you will have the opportunity to engage with our diverse clientele and provide them with efficient and accurate cash handling services. We are looking for individuals who are passionate about delivering excellent customer service and possess strong communication and problem-solving skills. If you have a keen eye for details and a desire to work in a fast-paced and dynamic environment, we would love to have you on our team. Join us and be a part of our mission to empower progress and enable growth for our clients and communities.

  1. Greet and welcome clients to Citi with a friendly and professional demeanor.
  2. Provide accurate and efficient cash handling services to clients, including deposits, withdrawals, and account inquiries.
  3. Engage with clients to understand their financial needs and recommend appropriate products and services.
  4. Maintain a high level of knowledge about Citi's products and services to effectively assist clients.
  5. Ensure the security of all cash transactions and adhere to bank policies and procedures.
  6. Handle client inquiries and complaints in a timely and professional manner.
  7. Collaborate with team members to ensure the branch is meeting its goals and objectives.
  8. Maintain a clean and organized work environment to create a welcoming atmosphere for clients.
  9. Continuously seek opportunities to improve processes and enhance the client experience.
  10. Attend training and development programs to expand knowledge and skills.
  11. Adhere to all regulatory and compliance guidelines.
  12. Uphold Citi's values and standards of professionalism at all times.
  13. Foster a positive and inclusive work environment by demonstrating teamwork and respect towards colleagues.
  14. Demonstrate flexibility and adaptability in a fast-paced and dynamic work environment.
  15. Support the organization's mission to empower progress and enable growth for clients and communities.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Education Requirement For A Teller At Citi Is A High School Diploma Or Equivalent. This Demonstrates Basic Knowledge In Math, Communication, And Customer Service Skills.

  • Cash Handling Experience: The Ideal Candidate For A Teller At Citi Should Have Previous Experience Handling Cash, Whether It Be In A Retail Or Banking Environment. This Includes Counting And Verifying Currency, Processing Deposits And Withdrawals, And Balancing Cash Drawers.

  • Customer Service Skills: As A Teller At Citi, One Of The Primary Responsibilities Is Providing Excellent Customer Service To Clients. This Requires Strong Communication, Problem-Solving, And Interpersonal Skills To Effectively Assist Customers With Their Financial Needs.

  • Attention To Detail: Accuracy Is Crucial In A Teller Role, As Even A Small Mistake Can Have A Significant Impact On A Customer's Account. Therefore, Candidates Should Possess A High Level Of Attention To Detail And Be Able To Work Efficiently And Accurately In A Fast-Paced Environment.

  • Knowledge Of Banking Regulations: A Teller At Citi Should Have A Basic Understanding Of Banking Regulations And Compliance Procedures To Ensure That All Transactions Are Processed In Accordance With Industry Standards. This Includes Knowledge Of Anti-Money Laundering Laws, Customer Identification Procedures, And Privacy Regulations.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Accuracy

  • Financial Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Teller in Boston, MA, USA is $25,000-$40,000 per year. This range can vary depending on factors such as the specific bank or financial institution, the level of experience and education of the individual, and any additional skills or certifications they may have.

Additional Information
Citi is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 13th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Citi

Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.

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