Citi

Senior Relationship Manager

Citi

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly motivated and experienced professional with a passion for building and maintaining relationships? Do you thrive in a fast-paced and dynamic environment? If so, then we have an exciting opportunity for you to join our team as a Senior Relationship Manager at Citi.In this role, you will be responsible for managing and growing our relationships with our most valued clients. You will utilize your strong communication and interpersonal skills to understand their needs and provide personalized solutions. As a Senior Relationship Manager, you will have the opportunity to work with a diverse portfolio of clients and have a direct impact on their success.We are looking for a self-starter who is able to work independently and as part of a team. The ideal candidate will have a minimum of 5 years of experience in relationship management and a proven track record of exceeding goals and building strong client relationships. A Bachelor's degree in Business, Finance, or a related field is required.If you are a driven and results-oriented individual with a strong customer focus, we encourage you to apply for this exciting opportunity at Citi. Join us as we continue to deliver exceptional service and support to our clients.

  1. Build and maintain relationships with clients, specifically focusing on our most valued clients.
  2. Understand client needs and provide personalized solutions to help them achieve their goals.
  3. Utilize strong communication and interpersonal skills to effectively communicate with clients and build rapport.
  4. Manage a diverse portfolio of clients and be responsible for their overall satisfaction and success.
  5. Work independently and as part of a team to achieve goals and deliver exceptional service to clients.
  6. Exceed sales and performance goals, while also ensuring client retention and satisfaction.
  7. Develop and implement strategies to grow and strengthen relationships with clients.
  8. Collaborate with internal teams to ensure seamless delivery of services to clients.
  9. Stay updated on industry trends and market conditions to better serve clients.
  10. Represent the company in a professional manner and maintain a positive image at all times.
  11. Use data and analytics to identify areas for improvement and develop action plans to enhance client relationships.
  12. Mentor and train junior relationship managers to help them achieve their full potential.
  13. Build a strong network of industry contacts to leverage for potential business opportunities.
  14. Maintain accurate and up-to-date records of client interactions and activities.
  15. Adhere to company policies and procedures, as well as regulatory guidelines, to ensure compliance at all times.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business Administration, Or A Related Field.

  • Minimum Of 5 Years Experience In Relationship Management Or Business Development Within The Financial Services Industry.

  • Proven Track Record Of Successfully Managing A Large Portfolio Of High Net Worth Clients And Generating New Business.

  • Knowledge Of Various Financial Products And Services, Including Investment Strategies, Lending Solutions, And Wealth Management.

  • Strong Communication, Negotiation, And Relationship-Building Skills, With The Ability To Effectively Collaborate With Internal Teams And External Stakeholders.

Required Skills
  • Financial Analysis

  • Communication Skills

  • Business Development

  • Product knowledge

  • Market

  • Relationship Building

  • Team Leadership

  • Risk assessment

  • Client management

  • Sales Strategy

  • Negotiation Tactics

  • Cross-Selling

Soft Skills
  • Communication

  • Leadership

  • Time management

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Senior Relationship Manager in Chicago, IL, USA is $85,000 - $120,000 per year. This may vary depending on factors such as the company, experience level, and specific job responsibilities.

Additional Information
Citi is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 13th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Citi

Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.

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