Welcome to Citi, a leading global bank that is committed to enabling growth and progress for our clients and communities. We are currently seeking a highly motivated and dynamic individual to join our team as a Relationship Officer. In this role, you will have the opportunity to build and maintain relationships with our valued clients, while also driving business growth. We are looking for someone who is passionate about providing exceptional customer service and has a strong understanding of financial products and services. If you have a proven track record of success in relationship management and are ready to take the next step in your career, we would love to hear from you.
- Build and maintain strong relationships with clients, ensuring their needs are met and exceeded.
- Act as the main point of contact for clients, providing exceptional customer service and addressing any inquiries or concerns.
- Identify opportunities for business growth and cross-selling of financial products and services to clients.
- Develop a deep understanding of Citi's products and services and effectively communicate their benefits to clients.
- Collaborate with internal teams such as sales, marketing, and operations to ensure a seamless client experience.
- Conduct regular client reviews to assess satisfaction and identify areas for improvement.
- Utilize CRM tools to track and manage client interactions and opportunities.
- Stay updated on industry trends and changes in the financial market to better serve clients.
- Participate in networking events and actively seek out new business opportunities.
- Meet and exceed sales targets and contribute to the overall growth and success of the organization.
- Comply with all regulatory and compliance policies and procedures.
- Continuously seek opportunities to improve processes and enhance the client experience.
Strong Communication And Interpersonal Skills
Bachelor's Degree In Finance, Business, Or Related Field
Minimum Of 2 Years Experience In Financial Services Or Banking Industry
Proven Track Record Of Building And Maintaining Relationships With Clients
Knowledge Of Financial Products And Services, Including Loans, Mortgages, And Investments.
Financial Analysis
Networking
Data Analysis
Communication
Time Management
Negotiation
customer service
Relationship Building
Sales skills
Problem-Solving
Client management
Cross-Selling
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Relationship Officer in Dallas, TX, USA is between $40,000 and $70,000 per year. However, this can vary depending on factors such as the company, industry, experience, and qualifications of the individual.
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Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.

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