Citi

Relationship Officer

Citi

Dallas, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Citi, a leading global bank that is committed to enabling growth and progress for our clients and communities. We are currently seeking a highly motivated and dynamic individual to join our team as a Relationship Officer. In this role, you will have the opportunity to build and maintain relationships with our valued clients, while also driving business growth. We are looking for someone who is passionate about providing exceptional customer service and has a strong understanding of financial products and services. If you have a proven track record of success in relationship management and are ready to take the next step in your career, we would love to hear from you.

  1. Build and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  2. Act as the main point of contact for clients, providing exceptional customer service and addressing any inquiries or concerns.
  3. Identify opportunities for business growth and cross-selling of financial products and services to clients.
  4. Develop a deep understanding of Citi's products and services and effectively communicate their benefits to clients.
  5. Collaborate with internal teams such as sales, marketing, and operations to ensure a seamless client experience.
  6. Conduct regular client reviews to assess satisfaction and identify areas for improvement.
  7. Utilize CRM tools to track and manage client interactions and opportunities.
  8. Stay updated on industry trends and changes in the financial market to better serve clients.
  9. Participate in networking events and actively seek out new business opportunities.
  10. Meet and exceed sales targets and contribute to the overall growth and success of the organization.
  11. Comply with all regulatory and compliance policies and procedures.
  12. Continuously seek opportunities to improve processes and enhance the client experience.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Strong Communication And Interpersonal Skills

  • Bachelor's Degree In Finance, Business, Or Related Field

  • Minimum Of 2 Years Experience In Financial Services Or Banking Industry

  • Proven Track Record Of Building And Maintaining Relationships With Clients

  • Knowledge Of Financial Products And Services, Including Loans, Mortgages, And Investments.

Required Skills
  • Financial Analysis

  • Networking

  • Data Analysis

  • Communication

  • Time Management

  • Negotiation

  • customer service

  • Relationship Building

  • Sales skills

  • Problem-Solving

  • Client management

  • Cross-Selling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Relationship Officer in Dallas, TX, USA is between $40,000 and $70,000 per year. However, this can vary depending on factors such as the company, industry, experience, and qualifications of the individual.

Additional Information
Citi is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 13th, 2024
Apply BeforeAugust 19th, 2025
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About Citi

Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.

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