Citi

Community Mortgage Lending Officer

Citi

Philadelphia, PA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about helping individuals and families achieve their dream of homeownership? Do you have a strong understanding of the mortgage lending process and a desire to make a positive impact in your community? If so, we have an exciting opportunity for you to join our team as a Community Mortgage Lending Officer at Citi. In this role, you will be responsible for connecting with clients and providing them with tailored mortgage solutions to meet their unique needs. We are seeking a driven and customer-focused individual with a background in mortgage lending and a dedication to community service. If this sounds like you, we would love to hear from you!

  1. Connect with potential clients and develop relationships to understand their mortgage needs and goals.
  2. Act as a subject matter expert on the mortgage lending process and various loan products offered by the company.
  3. Analyze client financial information and credit reports to determine eligibility for loans.
  4. Provide personalized, tailored mortgage solutions to clients based on their specific needs and financial situation.
  5. Educate clients on the mortgage process, including loan options, rates, and terms.
  6. Ensure compliance with all regulatory requirements and company policies.
  7. Maintain a strong understanding of the local housing market and economic trends to effectively serve clients.
  8. Collaborate with other team members to achieve departmental goals and provide exceptional customer service.
  9. Participate in community outreach and networking events to promote the company's services and build relationships within the community.
  10. Continuously seek opportunities to enhance the client experience and improve processes.
  11. Stay updated on industry changes and trends to remain competitive in the market.
  12. Maintain accurate records and documentation of client interactions and loan processes.
  13. Meet or exceed individual and team sales goals.
  14. Represent the company in a professional manner at all times.
  15. Embody the company's values of integrity, teamwork, and customer focus.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business, Or A Related Field.

  • Minimum Of 2 Years Of Experience In Mortgage Lending, Preferably In A Community-Focused Role.

  • Knowledge Of Local Housing Market And Community Development Programs.

  • Excellent Communication And Interpersonal Skills To Build Relationships With Community Organizations And Potential Borrowers.

  • Strong Understanding Of Federal And State Lending Regulations And Compliance Requirements.

Required Skills
  • Financial Analysis

  • Communication

  • Market Research

  • Negotiation

  • customer service

  • Relationship Building

  • Compliance Management

  • Risk assessment

  • Problem-Solving

  • Sales Strategy

  • Loan Processing

  • Mortgage Underwriting

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Community Mortgage Lending Officer in Philadelphia, PA, USA is $52,000-$89,000 per year. This may vary depending on the specific company and the experience level of the individual in the role. Some companies may also offer additional benefits and bonuses.

Additional Information
Citi is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 13th, 2024
Apply BeforeApril 11th, 2026
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About Citi

Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.

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