
Community Mortgage Lending Officer
Welcome to Citi, where we are committed to empowering communities and making a positive impact on the lives of individuals and families. We are currently seeking a dedicated and driven Community Mortgage Lending Officer to join our team. In this role, you will have the opportunity to work closely with community leaders and organizations to help individuals and families achieve homeownership and financial stability. We are looking for candidates who are passionate about serving their local communities, have a strong understanding of the mortgage lending industry, and possess excellent communication and relationship-building skills. If you are ready to make a difference and be a part of a dynamic team, we encourage you to apply for this role.
- Develop and maintain relationships with community leaders, organizations, and individuals to promote and provide information about mortgage lending programs and services.
- Collaborate with local community organizations to identify potential clients and promote homeownership opportunities.
- Conduct outreach and educational events to raise awareness and educate individuals and families about the mortgage lending process and available resources.
- Evaluate and assess the financial needs and qualifications of potential clients, and determine eligibility for mortgage loans.
- Guide clients through the mortgage lending process, from initial application to closing, providing exceptional customer service and support.
- Stay current on industry trends and changes in mortgage lending regulations to ensure compliance and provide accurate information to clients.
- Work with internal teams to develop and implement strategies to increase homeownership rates in the community.
- Monitor loan progress and communicate updates to clients, real estate agents, and other parties involved in the mortgage lending process.
- Collect and review all necessary documentation from clients and ensure timely and accurate completion of loan applications.
- Maintain thorough and accurate records of all client interactions and loan transactions.
- Collaborate with other team members to achieve departmental goals and targets.
- Serve as a brand ambassador for Citi and represent the company at community events and functions.
- Continuously seek opportunities to enhance and improve the mortgage lending process and customer experience.
- Adhere to all company policies, procedures, and regulations to ensure a high level of integrity and ethical behavior.
- Participate in training and development programs to expand knowledge and skills related to mortgage lending and community outreach.
Bachelor's Degree In Finance, Business, Or A Related Field.
Minimum Of 3-5 Years Of Experience In Mortgage Lending Or A Related Field.
Knowledge Of Federal And State Regulations Related To Mortgage Lending.
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Community Organizations And Individuals.
Strong Analytical Skills And Ability To Assess Credit Risk And Make Sound Lending Decisions.
Financial Analysis
Communication Skills
Networking
Market Research
customer service
Relationship Management
Compliance Knowledge
Risk assessment
Sales Strategy
Loan Processing
Credit Evaluation
Mortgage Underwriting
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time management
creativity
Attention to detail
Teamwork
Adaptability
According to JobzMall, the average salary range for a Community Mortgage Lending Officer in Chicago, IL, USA is between $60,000 and $100,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or organization the individual is working for.
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Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.

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