Community Mortgage Lending Officer

Welcome to Citi, a leading global bank committed to providing financial solutions that empower individuals and communities to thrive. We are currently seeking a Community Mortgage Lending Officer to join our team and play a vital role in supporting our mission. As a Community Mortgage Lending Officer, you will have the opportunity to make a meaningful impact by helping individuals achieve their dream of homeownership while also contributing to the betterment of our local communities. We are seeking a highly motivated and passionate individual with a strong understanding of the mortgage lending industry and a dedication to serving the needs of our diverse customer base. If you are ready to use your skills and expertise to make a positive difference, then we invite you to apply for this exciting opportunity with Citi.

1. Serve as a key representative of Citi, promoting our mission and values to customers and community members.
2. Develop and maintain relationships with individuals and organizations within the local community to identify potential customers and referral sources.
3. Conduct thorough analysis of customer financial situations and provide personalized mortgage lending solutions based on their needs.
4. Guide customers through the mortgage application process, ensuring a smooth and positive experience.
5. Stay up-to-date on industry regulations and guidelines to ensure compliance with all relevant laws and policies.
6. Collaborate with other team members to meet sales goals and contribute to the overall success of the department.
7. Provide exceptional customer service by promptly responding to inquiries and addressing any concerns or issues.
8. Act as a resource for customers, providing guidance and advice on the mortgage lending process and available products.
9. Maintain accurate and organized records of customer interactions and loan transactions.
10. Continuously seek out opportunities to improve and enhance the customer experience.
11. Participate in community events and initiatives to promote homeownership and financial literacy.
12. Communicate effectively with all levels of management, colleagues, and customers to ensure a seamless and efficient lending process.
13. Adhere to ethical and professional standards in all interactions with customers and colleagues.
14. Continuously develop and expand knowledge of the mortgage lending industry, products, and services offered by Citi.
15. Embrace diversity and inclusivity in all interactions and promote a welcoming and inclusive environment for customers and colleagues.

According to JobzMall, the average salary range for a Community Mortgage Lending Officer in Boston, MA, USA is between $85,000 and $115,000 per year. This may vary depending on the specific company, job responsibilities, and experience of the individual.

Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.