Citi

Assistant Vice President, Branch Manager

Citi

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the exciting world of banking with Citi! As a global financial institution, we are dedicated to providing exceptional service to our clients and creating opportunities for our employees to grow and succeed. We are currently seeking a dynamic and driven individual to join our team as the Assistant Vice President, Branch Manager. In this role, you will lead a team of dedicated professionals to deliver outstanding customer experiences and drive business growth. To excel in this position, you must possess strong leadership skills, a proven track record in the banking industry, and a passion for exceeding customer expectations. If you are ready to take the next step in your career and be a part of a dynamic and diverse organization, we want to hear from you!

  1. Lead a team of branch employees to deliver exceptional service and create a positive and welcoming atmosphere for clients.
  2. Develop and implement strategies to drive business growth and meet sales targets.
  3. Train and coach branch staff on sales techniques, customer service, and banking procedures.
  4. Monitor and analyze branch performance metrics to identify areas for improvement and implement necessary changes.
  5. Ensure compliance with all banking regulations, policies, and procedures.
  6. Cultivate relationships with clients to understand their needs and provide personalized solutions.
  7. Collaborate with other departments and teams to develop and implement cross-selling opportunities.
  8. Manage the branch budget and expenses to maximize profitability.
  9. Conduct performance evaluations and provide feedback and guidance to employees to foster their professional growth and development.
  10. Stay up-to-date on industry developments, market trends, and competitors' activities to inform business strategies.
  11. Represent the branch and the organization at community events and networking opportunities.
  12. Foster a positive and inclusive work environment that promotes teamwork, diversity, and collaboration.
  13. Communicate regularly with upper management to provide updates on branch performance, challenges, and opportunities.
  14. Ensure a high level of customer satisfaction by promptly addressing and resolving any issues or concerns.
  15. Adhere to Citi's values and code of conduct and act with integrity in all interactions.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Bachelor's Degree In Business, Finance, Or Related Field

  • Minimum Of 5 Years Experience In Financial Services Industry, With At Least 2 Years In A Managerial Role

  • Strong Leadership Skills And Ability To Manage And Motivate A Team

  • Extensive Knowledge Of Banking Products, Services, And Procedures

  • Excellent Communication And Interpersonal Skills, With Proven Ability To Build And Maintain Relationships With Clients And Stakeholders.

Required Skills
  • Budgeting

  • Risk Management

  • Financial Analysis

  • Strategic Planning

  • Communication

  • Business Development

  • Problem Solving

  • Leadership

  • customer service

  • Relationship Management

  • Team Building

  • Sales management

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • flexibility

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Vice President, Branch Manager in Chicago, IL, USA is between $75,000 and $125,000 per year. This range can vary depending on factors such as the size and success of the branch, the industry, and the candidate's level of experience and qualifications. Additionally, bonuses and other incentives may also be included in the overall compensation package.

Additional Information
Citi is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 13th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Citi

Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.

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