Technical Consulting Engineer

A Customer Support Engineer is part of a highly skilled team in a cutting-edge technology supporting IOS-XR Operating system and routers (ASR9000, CRS, NCS6000). Provides second/third level technical support on a worldwide basis via phone, email, web and remote access for XR products such as CRS-1 & CRS-3, ASR9K, NCS55XX and NCS 6K. Working knowledge of Networking industry, products and routing protocols. Crisis management skills and ability to handle critical customer issues/problems. IOS-XR Technical Support Engineer will be driving projects with Business Unit and will be part of several engineering and Technical Content Delivery activities. Works on problems of moderate to wide scope and moderate to high complexity where analysis of situations or data requires a review of identifiable factors.

According to JobzMall, the average salary range for a Technical Consulting Engineer in 7100 Kit Creek Rd, Morrisville, NC 27560, USA is $90,000 - $115,000 per year. This range is based on the salary data collected from employers and anonymous employees in the area.

Cisco Systems, Inc. is an American multinational technology conglomerate headquartered in San Jose, California, in the center of Silicon Valley. Cisco develops, manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products.