Cisco Systems

Network Support Engineer Intern

Cisco Systems

Tallahassee, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Cisco Systems is currently seeking a motivated and customer-focused Network Support Engineer Intern to join our team! As a Network Support Engineer Intern, you will be responsible for providing technical assistance and support related to our network infrastructure. You will be working with a wide range of customers, from end-users to system administrators. To be successful in this role, you should have strong problem-solving skills and a good understanding of network protocols and technologies. The ideal candidate should have excellent verbal and written communication skills and be comfortable working in a fast-paced environment. If you are excited by the prospect of working for a world-leading technology company and have the required qualifications, we encourage you to apply!

Responsibilities: • Provide technical assistance and support related to Cisco Systems’ network infrastructure • Diagnose and troubleshoot technical issues • Identify, research, and resolve customer queries • Monitor and maintain network performance • Document network problems and resolutions • Communicate effectively with customers through verbal and written communication • Maintain customer databases and records • Follow established protocols and procedures • Develop and maintain customer relationships • Utilize problem-solving skills to identify and resolve customer issues • Remain up to date with emerging technologies and trends

Where is this job?
This job is located at Tallahassee, FL, USA
Job Qualifications
  • Bachelor's Degree In Computer Science

  • Or Related Field

  • Ability To Work Independently And As Part Of A Team

  • Information Systems

  • Excellent Communication And Customer Service Skills

  • Understanding Of Networking Protocols And Standards

  • Knowledge Of Computer Hardware And Software Installation

  • Proficiency In Troubleshooting And Resolving Technical Issues

  • Experience With Network Monitoring And Management Tools

  • Strong Analytical And Problem-Solving Skills.

Required Skills
  • Documentation

  • Security

  • Training

  • Networking

  • Troubleshooting

  • VPNs

  • Firewalls

  • DHCP

  • DNS

  • Routing

  • Switching

  • Monitoring

  • Analyzing

  • Protocols

  • Ip Addressing

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Network Support Engineer Intern in Tallahassee, FL, USA is $31,000 - $36,000 per year. This salary range is based on the current job postings for this position in the area.

Additional Information
Cisco Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 19th, 2023
Apply BeforeMay 22nd, 2025
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About Cisco Systems

Cisco Systems, Inc. is an American multinational technology conglomerate headquartered in San Jose, California, in the center of Silicon Valley. Cisco develops, manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products.

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