Network Support Engineer Intern

We are looking for an ambitious and motivated Network Support Engineer Intern to join Cisco Systems. In this role, you will be a part of our team that is responsible for providing technical assistance to our customers. We are looking for someone who is passionate about technology and has an aptitude for problem solving.To be successful in this role, you should have a good understanding of networking systems and protocols, experience troubleshooting technical issues, and a strong customer service orientation. In addition, you must have excellent communication and interpersonal skills, be highly organized and detail-oriented, and have the ability to work in a fast-paced environment. If you are the type of person who thrives in a challenging role and is eager to learn and grow professionally, this may be the opportunity for you.

Responsibilities

1. Provide technical assistance to customers via phone, email, and other remote methods.
2. Troubleshoot and diagnose technical issues related to networking systems and protocols.
3. Assist customers with product installation, configuration, and upgrades.
4. Research technical issues and provide timely and accurate resolutions.
5. Monitor network performance and identify potential issues.
6. Document customer service requests and solutions.
7. Maintain customer databases and records.
8. Work with internal teams to identify and address customer needs.
9. Stay abreast of industry trends and developments.
10. Develop and maintain professional relationships with customers.

According to JobzMall, the average salary range for a Network Support Engineer Intern in Atlanta, GA, USA is between $25,000 and $35,000. This range is based on the average salary for a Network Support Engineer Intern in the area. The salary range can vary depending on a variety of factors such as the company size and industry, the individual's experience, and the type of work being performed.

Cisco Systems, Inc. is an American multinational technology conglomerate headquartered in San Jose, California, in the center of Silicon Valley. Cisco develops, manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products.