Cisco Systems

Lead UX Researcher

Cisco Systems

500 Terry A Francois Blvd, San Francisco, CA 94158, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Led complex, mixed-method research initiatives to help companies to discover and tackle problems. Lead, coach, and collaborate with others on generative and evaluative research efforts. Take initiative to help formalize a research practice on a growing design team (e.g., identify tools, establish standards and templates, refine process). Set standards for other team members (designers, PMs, etc.) to conduct research and/or gather sound data in conversations with customers. Synthesize findings into models, stories, and frameworks that help teams take action on insights. A self-starter - you don’t wait for orders and identify what we need to learn and find the answers. We’re looking for a Lead UX Researcher to lead research and experience strategy projects, mentor others around research best practices, and help craft the team’s processes.

Where is this job?
This job is located at 500 Terry A Francois Blvd, San Francisco, CA 94158, USA
Job Qualifications
  • At least 6 years’ experience with qualitative and quantitative research techniques such as 1:1 interviews, co-creation sessions

  • Experience with analytics tools such as Qualtrics, Usertesting.com, Google Analytics, and FullStory

  • Experience working in cross-functional teams

Required Skills
  • Presentation skills

  • Time Management Skills

  • Survey design skills

  • Qualitative and quantitative research techniques

Soft Skills
  • Verbal communication

  • Driven and self-motivated

  • written communication

  • Problem Solving Skills

  • Flexibility/Adaptability

  • Impeccable attention to detail

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Lead UX Researcher in 500 Terry A Francois Blvd, San Francisco, CA 94158, USA is $100,000 - $150,000 per year. Salaries typically start from $80,000 and go up to $180,000. The salary range for a Lead UX Researcher in 500 Terry A Francois Blvd, San Francisco, CA 94158, USA is largely determined by experience, skills, and the employer.

Additional Information
Cisco Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 25th, 2022
Apply BeforeApril 11th, 2026
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About Cisco Systems

Cisco Systems, Inc. is an American multinational technology conglomerate headquartered in San Jose, California, in the center of Silicon Valley. Cisco develops, manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products.

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