High Touch Engineer - Enterprise Networking
Are you passionate about creating innovative networking solutions that drive business success? Do you thrive in a high-touch, customer-focused environment? If so, we have the perfect opportunity for you at Cisco Systems as a High Touch Engineer for Enterprise Networking. In this role, you will have the chance to work with cutting-edge technology, collaborate with top industry professionals, and directly impact the success of our enterprise clients. We are seeking a highly skilled and motivated individual with a strong technical background, exceptional communication skills, and a customer-centric mindset. Join our team and take your career to the next level with Cisco Systems.
- Develop and implement innovative networking solutions for enterprise clients
- Collaborate with cross-functional teams to identify and address customer needs
- Utilize cutting-edge technology to design and troubleshoot complex network infrastructure
- Build and maintain strong relationships with enterprise clients, providing high-touch support and service
- Continuously monitor and improve network performance, proactively identifying and resolving issues
- Stay updated on industry trends and advancements to provide the most up-to-date solutions for clients
- Communicate technical information and solutions in a clear and concise manner to both technical and non-technical stakeholders
- Act as a technical advisor and consultant for enterprise clients, offering recommendations and solutions to optimize their network infrastructure
- Document all network configurations and changes, ensuring accuracy and completeness for future reference
- Provide timely and effective resolutions to customer inquiries and technical issues, ensuring customer satisfaction and retention.
Strong Technical Skills: A High Touch Engineer At Cisco Systems Must Possess Excellent Technical Skills In Enterprise Networking, Including Proficiency In Routing And Switching, Security, And Wireless Technologies.
Experience With Cisco Products: A Qualified Candidate Should Have A Deep Understanding Of Cisco's Product Portfolio And Be Familiar With The Latest Networking Technologies, Such As Cisco Dna Center And Sd-Wan Solutions.
Communication And Interpersonal Skills: As A High Touch Engineer, You Will Be Working Closely With Clients And Internal Teams. Therefore, Strong Communication And Interpersonal Skills Are Essential To Effectively Communicate Technical Concepts And Build Relationships.
Problem-Solving And Troubleshooting Abilities: Cisco's Network Infrastructure Can Be Complex, And A High Touch Engineer Must Have A Strong Aptitude For Problem-Solving And Troubleshooting To Identify And Resolve Issues Quickly.
Customer Service Orientation: The Role Of A High Touch Engineer Is To Ensure Customer Satisfaction By Delivering Exceptional Service And Support. Therefore, A Candidate Must Have A Customer Service-Oriented Mindset And Be Able To Handle Customer Escalations With A Calm And Professional Demeanor.
Virtualization
Troubleshooting
Routing Protocols
Wireless Technologies
Network design
Network Automation
Data Center Infrastructure
Security Implementation
Quality Of Service (Qos)
Switching Architecture
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a High Touch Engineer - Enterprise Networking in Bengaluru, Karnataka, India is between ₹800,000 to ₹1,500,000 per year. This may vary depending on the specific company, experience level, and other factors.
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Cisco Systems, Inc. is an American multinational technology conglomerate headquartered in San Jose, California, in the center of Silicon Valley. Cisco develops, manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products.
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