Collections Analyst

Understand lease documents and lease life-cycle issues that may impact receivables. Initiate collection calls, research and resolve past due issues. Perform account reconciliations, including suspense cash. Run account delinquency. Drive specific account collections goals. Reduce account aging. Evaluate and raise collection issues. Forecast cash collection. Coordinate with cross-functional teams to facilitate customer requests. Evaluate if credit or debts need to be issued. Build Excel Aging reports. Prepare monthly report, highlighting the financial impact of collection activity. Maintain a positive customer experience by communicating with the customer to ensure operational improvements occur. Provide clear and concise communication across multiple teams across Cisco Systems Capital organization to resolve billing disputes.

According to JobzMall, the average salary range for a Collections Analyst in 500 Terry A Francois Blvd, San Francisco, CA 94158, USA is $58,000-$80,000 a year. This range is based on salaries reported by people with this job title in the San Francisco area.

Cisco Systems, Inc. is an American multinational technology conglomerate headquartered in San Jose, California, in the center of Silicon Valley. Cisco develops, manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products.