Business Operations Manager - Support Delivery

As a Business Operations Manager - Support Delivery at Cisco Systems, you will be responsible for managing and leading a team of professionals to ensure efficient and effective support delivery processes. You will need to have strong leadership skills, be highly organized, and have a proven track record of success in managing operational projects. We are looking for a candidate who can bring an innovative, customer-focused approach to managing business operations.This role requires excellent problem-solving skills, an ability to make decisions quickly and confidently, and the ability to communicate effectively with both internal and external stakeholders. You should have a Bachelor’s degree in Business Administration, Project Management, or a related field, and at least five years of experience in a similar role. Experience in the IT, telecom, or networking industry is also preferred.If you are passionate about delivering outstanding customer service, have the skills and experience required for this role, and want to join an innovative and forward-thinking team, we would love to hear from you!

Responsibilities:

1. Lead a team of professionals to ensure efficient and effective support delivery processes.
2. Develop innovative solutions to improve customer-focused operations.
3. Quickly and confidently make decisions in response to operational challenges.
4. Develop and maintain positive relationships with internal and external stakeholders.
5. Monitor and analyze operational performance and adjust processes accordingly.
6. Ensure operational processes are in compliance with applicable laws and regulations.
7. Supervise the development of operational plans and strategies.
8. Ensure that operational projects are completed on time and within budget.
9. Monitor and manage budgets and resources.
10. Implement quality assurance processes to ensure customer satisfaction.

According to JobzMall, the average salary range for a Business Operations Manager - Support Delivery in Atlanta, GA, USA is $58,000 to $92,000 per year. This range is based on salaries submitted by users to the JobzMall website. Salaries can vary depending on a number of factors, such as the size of the company, the industry, the experience of the individual, and the location.

Cisco Systems, Inc. is an American multinational technology conglomerate headquartered in San Jose, California, in the center of Silicon Valley. Cisco develops, manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products.