Business Operations Manager - Support Delivery

Are you an experienced Business Operations Manager looking to make a difference with a leading tech company? Cisco Systems is looking for a motivated and organized individual to join our Support Delivery team as a Business Operations Manager. In this role, you will be responsible for developing and executing operational strategies and initiatives that drive business performance and customer satisfaction. You should have excellent problem-solving skills and a passion for delivering results. To be successful in this role, you must have:• Strong business acumen and a proven track record of success in developing and executing operational strategies• Experience leading cross-functional teams and working with stakeholders• A customer-centric mindset and the ability to build relationships with internal and external partners• Expertise in process improvement, problem-solving, and data analysis• The ability to work independently and efficiently manage multiple priorities• Strong communication skills and the ability to present complex data in an understandable mannerIf this sounds like the opportunity you have been waiting for, we look forward to hearing from you!

Responsibilities:

1. Develop and execute operational strategies and initiatives that drive business performance and customer satisfaction.
2. Lead cross-functional teams and work with stakeholders.
3. Build relationships with internal and external partners.
4. Implement process improvement, problem-solving, and data analysis strategies.
5. Manage multiple priorities independently and efficiently.
6. Communicate complex data in an understandable manner.
7. Create reports to track operational performance.
8. Monitor customer feedback and address customer concerns.
9. Develop and implement strategies to improve customer experience and satisfaction.
10. Develop and maintain relationships with key stakeholders.

According to JobzMall, the average salary range for a Business Operations Manager - Support Delivery in San Jose, CA, USA is typically between $87,527 and $151,845. This range is an estimate and may vary depending on the specific job requirements, experience, and other factors.

Cisco Systems, Inc. is an American multinational technology conglomerate headquartered in San Jose, California, in the center of Silicon Valley. Cisco develops, manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products.