
Operations Manager - Roads
The Senior Operations Manager for the Chrysalis Roads Program is responsible for the day to day operations of multiple work crew contracts to work alongside Caltrans doing maintenance on California State right-of-ways. Chrysalis Roads is a reentry transitional employment program for individuals returning from incarceration and/or on Parole or Probation. Serve as the face of Chrysalis for and deliver consistently high levels of customer service to all customers and other stakeholders ensuring that we meet or exceed all contractual obligations. Support direct reports and other staff, both in the office and on the road, by spending a minimum of 60% of time per week with staff on the road. Oversee and manage fleet of vehicles (8+) and equipment. Work with colleagues to identify process improvements. Ensure safety of all workers and that work is performed in compliance with OSHA and Caltrans standards Identify leadership potential and assist in developing training to build and maintain a pool of Lead workers. Develop, codify and enforce policies, procedures and forms that are consistent with established standards
Minimum 3 years in program delivery and/or customer service experience
Experience managing supervisory staff preferred
Demonstrated knowledge of best and compliant employment practices
Willingness to be on call 24/7 and work flexible hours depending on business needs
Must be able to relate to and work with teammates
Customer Relationship Management
Time Management
MS Excel
MS Word
G Suite
ServicePoint
Multitasking
Verbal communication
Detail Oriented
written communication
Problem solver
According to JobzMall, the average salary range for a Operations Manager - Roads in 522 S Main St, Los Angeles, CA 90013, USA is $82,500 - $105,000 per year. This salary range is based on the experience and qualifications of the individual, as well as the size and scope of the organization they are managing.
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Chrysalis is a nonprofit organization dedicated to creating a pathway to self-sufficiency for homeless and low-income individuals by providing the resources and support needed to find and retain employment. Since 1984, we have helped more than 71,000 individuals change their lives through jobs.

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